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Napps Cooling, Heating & Plumbing

Longview, TX
4.8(221 reviews)
RESPONSE

Unknown

No response data yet

EMERGENCY

24/7 Verified

Confirmed by reviews

PRICING

Unknown

Based on review analysis

RED FLAGS

None Found ✓

No significant concerns in reviews

Trust Score: 0/100 · Based on 221 reviews

Solid pickSolid pick
4.8Google

Our Verdict

Hire with Conditions

#13 of 20 in Longview, TX

Best for
  • Emergency and same-day calls
Avoid if
  • You're highly price-sensitive

Hire if: You need clear communication and upfront explanations

Hire if: You need a plumber who actually shows up when scheduled

Caution if: You need rock-bottom prices with zero flexibility on the quote

Caution if: You need guaranteed sub-hour response for true emergencies

How they score across what matters

Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 221 Reviews Tell Us

Emergency Response

Emergency and same-day calls

What To Watch Out For

4 of 5 sampled reviews describe HVAC or ductwork jobs, not plumbing work — thin evidence for plumbing-specific competency.

Communication

Saturday emergency dispatch confirmed: Bobby and partner called ahead, explained plan and reasoning without dumbing it down before starting work.

Good Communicator24/7 Verified by Reviews

Customer reviews

Reviews from Google, Yelp & more

B
Barry Miller

So far so good. No leaks errors or drips. Circulation pump is working as advertised. Waiting for whole house filtration system estimate. There is no rush on the estimate.

L
LittleOne YH

We hired them to replaced all ductwork to gain better airflow throughout the house. They performed heat calculations for each room and designed a duct system that would give us what we wanted. No more hot and cold spots!

B
Belinda Warren

I was one of Brandon's last calls after a long day and he provided quick service with a smile as if it was his first call. He was very patient with my questions and additional needs that we did not know about. He worked efficiently and was in and out in an hour. Everything is working like it should.

D
Debbie Fontaine

It took a special crew to install an entire unit in a historic home that had never had cental air. Napps did a remarkable job not only with the ac/heating unit but new ventilation for the microwaves and dryer. This restoration was a challenging adventure. Napps handled every aspect of this challenge with knowledge, professionalism and perfection. I highly recommend them for any home or commercial ac/ventilation project that you need. Napps will do a great job!

J
JoAnn Parnell

OMG Bobby and his partner were awesome. A emergency on a Saturday. They called to say they were coming, they were personable, kind, professional, efficient, and polite! Explained what they were going to do and why. Bobby didn't dumb it down or mansplain. He gave the facts professionally and the best path to success. Our new plumber choice in Longview! Thank you, Bobby and partner.

Business details

Phone
(903) 686-1289
Address
1003 W Cotton St, Longview, TX 75604, USA
Hours
Open 24 hours

Service area

Based in Longview. Serves 1 nearby cities within 20 miles:

Last updated June 25, 2026 · Data from Google Reviews
0

Napps Cooling, Heating & Plumbing

4.8
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