Naibin Plumbing & Drain
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Mid-Range
Based on review analysis
1 concern
1 of 5 reviews shows gap between emergency fix (expeditious water shutoff) and overall customer satisfaction due to unilateral decision on replacement parts without discussing options beforehand
Trust Score: 0/100 · Based on 17 reviews
Our Verdict
#5 of 5 in West Sacramento, CA
- Emergency and same-day calls
- Whole-house repiping
- You can find better-priced options nearby
Hire if: You need fast same-day or after-hours response
Hire if: You need a plumber who actually shows up when scheduled
Caution if: You need predictable, consistent service across every visit
Caution if: You need warranty-grade work on a complex or high-stakes install
Caution if: You need rock-bottom prices with zero flexibility on the quote
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 17 Reviews Tell Us
Emergency Response
4 of 5 reviewers praise quick emergency response and timely arrival
Emergency and same-day calls
What To Watch Out For
1 of 5 reviewers reported poor communication about replacement material options and unhappiness with substitute part quality, resulting in customer having to source and install replacement themselves
1 of 5 reviewers flagged pricing as potentially high ($650 for handle replacement felt excessive)
1 of 5 reviews shows gap between emergency fix (expeditious water shutoff) and overall customer satisfaction due to unilateral decision on replacement parts without discussing options beforehand
Quality & Professionalism
3 of 5 reviewers specifically mention careful workmanship and thorough cleanup
1 of 5 reviewers reported poor communication about replacement material options and unhappiness with substitute part quality, resulting in customer having to source and install replacement themselves
Communication
1 of 5 reviewers reported poor communication about replacement material options and unhappiness with substitute part quality, resulting in customer having to source and install replacement themselves
Respect for Your Home
3 of 5 reviewers highlight friendly, respectful demeanor and good customer service
3 of 5 reviewers specifically mention careful workmanship and thorough cleanup
Pricing
1 of 5 reviewers flagged pricing as potentially high ($650 for handle replacement felt excessive)
Customer reviews
Reviews from Google, Yelp & more
Quick responses fast and friendly would definitely call again
I called because I had a leak in my hose bib and connecting sprinkler line. Nabin Plumbing was very quick to come over and fix the issue. Fairly priced and a local business that cares about their customers, you can't get any better that that!
We recently moved in to a 4-year old home and noted a leaking toilet and a wobbly kitchen sink. Edman responded to our call quickly, worked with the home warranty company, and gave us a quote for repair. He arrived on time, was very careful and respectful, fixed the problems, and cleaned up after the work was completed. We will definitely reach out to him if we have other plumbing issues.
I called with an emergency as my shower handle broke while the shower was running. I had water pouring out and needed a plumber ASAP. They came out in a timely manner, which I appreciated. Everything was relatively fine until they replaced my handle. I had a nice handle before and it was replaced with an absolutely ridiculous knob... it's not even close to comparable. After paying $650 (which seemed high) to have the knob replaced, I now have to buy my own replacement and try to install it myself. I can't keep this hideous alternative. I was told the brand I had was hard to find, but I'm frustrated that there was no communication or attempt to talk about options or what replacement I would like instead. I spent too much money to now have to deal with this myself. At least I don't have the water running and that was done expeditiously, so I appreciate that.
Called Naibin Plumbing for estimate to replace ,repair rusty water meter union, defective Main water shut off valve, and related PVC pipeline. The appointment was on time, gave detail explanation, on cost, availability on length time of repairs. The technician was knowledgeable, friendly, great customer service, thus schedule a return visit for next week. Will recommend and use their services in the future.
Business details
Service area
Based in West Sacramento. Serves 7 nearby cities within 20 miles:
Naibin Plumbing & Drain