Mr. Rooter Plumbing of Wilmington
Plumber · Wilmington, DE · Open 24 hours per Google listing
Our verdict
High-quality workmanship and professionalism from experienced technicians, but pricing concerns and at least one major service failure (wrong equipment installed, property damage) create real risk.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
4 of 5 reviews praise technician professionalism, knowledge, and clear communication
Cited in 4 of the 5 reviews we analyzed.
Multiple reviewers mention thorough assessment and explaining work before/during service
Cited in 2 of the 5 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
1 of 5 reviews documents unprofessional worker conduct (inappropriate language between technicians) during a major service appointment
Cited in 1 of the 5 reviews we analyzed.
Red flag
Critical concern: installation errors and lack of customer notification on equipment downgrades suggests inconsistent quality control
Cited in 1 of the 5 reviews we analyzed.
Major service quality issues: wrong equipment installed (40 gal vs 50 gal ordered without customer notification), property damage (closet door broken), and improper installation practices (gas shutoff valve not homeowner-accessible)
Cited in 1 of the 5 reviews we analyzed.
Overcharging reported by customer after service failures
Cited in 1 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“They broke our closet door. Installed a 40 gal when we originally had a 50 gal and never made mention about putting in a smaller size until we asked about it. Gas shutoff valve you need plumber wrench to turn off yet they didn’t install a new one which home owners could actually turn off if need be. Workers were unprofessional and immature saying things to each other like don’t make me slap you. Will never use this …”
Positive
“Mike stiles was thorough in his assessment prior to executing the clearing of the drain. I was impressed by his demeanor and professionalism.”
“Darryl and Max installed a power vented 50 gallon gas fired hot water heater at my residence. They were both knowledgeable and answered all my questions.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 114 reviews so far. Treat this as a first read.
Newest review in our sample: Jan 2026.
Own Mr. Rooter Plumbing of Wilmington?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Mr. Rooter Plumbing of Wilmingtonisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Newark · Concordville · Hancocks Bridge · Harrisonville