Mr. Rooter Plumbing of the Shenandoah Valley

06/04/26 - Huge shoutout to Lindsey and Andy for making what could have been a stressful plumbing visit an absolute breeze! Lindsey was fantastic from the very first phone call—friendly, professional, and incredibly helpful in getting our appointment scheduled quickly and smoothly. Then Andy showed up and worked his magic! He replaced our gas lines that weren't up to code, flushed our tankless water heater, and serviced our water softener—all while taking the time to explain everything and making sure the job was done right. It's not every day you get excited about gas lines and water heaters, but Andy's expertise and professionalism made us feel completely confident we were in great hands. If home maintenance had superheroes, Lindsey would be running mission control and Andy would be out saving the day. Thanks for the outstanding service—we'll definitely be calling again for any future plumbing needs! 09/20/25 - We had a tankless water heater installed when we bought our home three years ago. While it was great having endless hot water, it felt like we needed to pack a snack and wait two minutes for it to finally make its way to the master shower. Enter Mr. Rooter Plumbing to the rescue! From the first call, Lindsey was a joy—pleasant, helpful, and somehow able to work around our crazy schedule. Mike K showed up right on time (already impressive), parked on the street, and looked sharp in a clean uniform that fit—not a plumber’s crack in sight. He even wore booties inside, which my floors appreciated. Mike got straight to work installing a recirculating pump for our tankless water heater, and just like that, no more “waiting game” in the shower. I was secretly hoping he’d take longer so I could avoid going back to work, but he was just too efficient! Thanks to Lindsey and Mike, we now have hot water instantly at the far end of the house. Highly recommend Mr. Rooter Plumbing, especially if you like professionalism with a touch of personality!

Excellent service! Dominique was a true professional and completed the work quickly, efficiently and was a pleasure to have in our home. This was the first time using Mr. Rooter and we will definitely use them again. Thanks for a job well done!

Exceptional service from Mr Rooter Plumbing. Had an issue with the main septic line being blocked up late one night. I was able to make an appointment with Mr Rooter on line for the next day. The office called first thing next morning and told us when to expect the Technician, Alex who called prior to coming and kept us updated with his arrival. He took care of our issue immediately and gave us a lot of good information on caring for our system. He was having issues with his septic camera, but was able to look with a smaller camera to make sure the clog was gone. Came back the following week on my day off with the septic camera to see if there was any additional issues, sending me a video of what he found. Excellent service and would recommend them.

Mike K was an amazing help with our water heater troubles. He walked me through how to fix this in the future, described in detail what was wrong and what to look out for, and completely made us feel stress free during the whole interaction. So thankful we were able to have him come out so quickly. Also big shout out to Lindsey who took my call. She was very attentive and friendly, and made the whole process feel very easy. She got us the help we needed as quickly as she could, which made us feel very confident in this whole process. Thank you guys !

Andy Jacoby was kind, professional and patient with all my questions. He even came back to bring me a space heater and ensure my family and I were ok when our heat was out in the coldest weeks of February. I truly appreciate you, Andy!