Mr. Rooter Plumbing of Southeast WI
Unknown
No response data yet
24/7 Verified
Confirmed by reviews
Mid-Range
Based on review analysis
None Found ✓
No significant concerns in reviews
Trust Score: 0/100 · Based on 660 reviews
Our Verdict
#8 of 12 in Racine, WI
- Emergency and same-day calls
- Complex installs and remodels
- Water heater install/repair
- Drain and sewer work
- You can find better-priced options nearby
Hire if: You need a plumber who actually shows up when scheduled
Hire if: You need high-quality work that holds up over time
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need detailed walkthroughs and written estimates before work starts
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 660 Reviews Tell Us
Emergency Response
Emergency and same-day calls
What To Watch Out For
Pricing transparency issue post-acquisition: long-term customer (25 years) reports recent ownership change 'significantly affected prices' and notes company should proactively alert customers to new pricing instead of assuming they know.
Quality & Professionalism
Thorough workmanship and diagnostic skill: 3 of 5 reviews highlight technicians going beyond initial expectations—one tech ran camera checks multiple times until sewer was completely clear, another diagnosed an issue a previous plumber missed.
Communication
Exceptional responsiveness to emergency calls: one reviewer received service within 45 minutes of calling, with proactive communication via automated updates and follow-up calls from actual staff.
Clear communication during service: 3 reviewers specifically praised detailed explanations of work and transparent pricing with no hidden fees.
Pricing
Clear communication during service: 3 reviewers specifically praised detailed explanations of work and transparent pricing with no hidden fees.
Pricing transparency issue post-acquisition: long-term customer (25 years) reports recent ownership change 'significantly affected prices' and notes company should proactively alert customers to new pricing instead of assuming they know.
Customer reviews
Reviews from Google, Yelp & more
We had our main sewer plugged. We called "Mr Rooter" and they sent the tech Jakob. Jakob was very polite and professional. He ran his camera down the main sewer and found roots was plugging the sewer. He ran his snake in and out quite a few times. The drain started draining but when his ran his camera again he still seen roots so he did it until drain was completely clean. Works great now and they guarantee their work. I would highly recommend them.
John of Mr.Rooter did an excellent job explaining every detail of our drain cleaning process. He also provided quotes for a future permanent solution. John was positive, prompt, and professional. (Kudos to Josh who helped with the drain cleaning.) We would highly recommend Mr. Rooter for your plumbing needs.
Outstanding service from start to finish. The team at Mr. Rooter Plumbing did an excellent job replacing our hot water heater. They were professional, punctual, and clearly explained the process and options before starting the work. The installation was clean, efficient, and completed exactly as promised.
I called yesterday and within 45min someone was out by my property. They used automated messages to keep communication clear. and an actual person called me a few times too. so not just bots. The technician John P Diagnosed the issue that a previous plumber couldn't! and also fixed it with ease. John kept me in the loop and was thorough with his explanation and charges also explained things super easy and didn't try to add unnecessary charges or fees. Definitely would use rooter plumbing again. Great experience.
Been using Mr Rooter for 25 years, always really pleased and satisfied. Didn't realize they had recently changed hands and this has significantly affected prices. The only thing they need to do is alert customers to the likely cost now, instead of assuming they know. Always good service. Great technicians.
Business details
Service area
Based in Racine. Serves 21 nearby cities within 20 miles:
Mr. Rooter Plumbing of Southeast WI