Mr. Rooter Plumbing of Salem, OR

I have been without water in my kitchen for 5 days due to a broken garbage disposal. I am disabled so I couldn't "just wash your dishes in the bathtub". Someone tried to help by installing the wrong machine in the wrong way so it also broke so I couldn't get my money back. Then I noticed the Mr. Rooter magnet on my fridge and remembered that they had helped me years ago and thought I'd try it. THEY HAD SOMEONE TO MY HOUSE WITHIN HALF AN HOUR!!!! The whole thing from my call to the service technician leaving took no more than an hour and a half! 1 1/2 hours vs 5 days! Insane! And I am SO grateful! And they even give military discounts! These people are fabulous and I'd never even consider using anybody else!

Brett Brammer came out and handled our plumbing issue. Very quickly. He arrived within 15 minutes and was super friendly. He explained everything clearly and made sure we knew what each option would cost up front. We will definitely call him again for any future issues.

Needed a hot water heater replaced and Gabe came out on a Saturday and did an amazing job! He explained everything well, did excellent work, and made sure we were well taken care of - we even got a good deal on the service! I'll be calling back and asking for Gabe again for all future plumbing needs.

We had placed a service call to Mr. Rooter Plumbing of Salem, and John C. and Taylor K. came over on the same day to give us an estimate on what we wanted done. They came back Monday, to do the job. They installed two new bathroom sinks for us along with three new faucets. They removed all the old stuff. Our new sinks have a rectangular shape vs the old ones removed had an oval shape. The new ones are also larger! So, they had to cut some more into our wooden counter tops to get the correct shape to match to the new sinks. They made sure all the plumbing was in working order and made adjustments where needed. It all looks and works great now! John and Taylor arrived on time and communicated well about the things they were having to do here.The office did well in scheduling us in rather quickly and giving us a heads-up on when John and and Taylor would arrive! We are very happy with the Service we received here and will call Mr. Rooter Plumbing of Salem again, if needed!

Ease of scheduling and they were able to get to us quickly. The crew arrived on time and the installation was quick. We still have a leak from a pipe going into the house and waiting to hear back from them.