Mr. Rooter Plumbing of Morgantown
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Budget-Friendly
Based on review analysis
None Found ✓
No significant concerns in reviews
Trust Score: 0/100 · Based on 226 reviews
Top pickOur Verdict
#4 of 8 in Fairmont, WV
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Water heater install/repair
- Emergency and burst pipe repair
No major caveats
Hire if: You need transparent, predictable pricing with no surprise fees
Hire if: You need high-quality work that holds up over time
Caution if: You need guaranteed sub-hour response for true emergencies
Caution if: You need detailed walkthroughs and written estimates before work starts
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 226 Reviews Tell Us
Emergency Response
Fast emergency response: 2 reviews explicitly mention rapid arrival (30 minutes and same-day despite area backlog)
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
No significant concerns found in reviews ✓
Quality & Professionalism
Thorough workmanship including color-coding pipes for future maintenance and resolving multiple issues in single visit
Communication
Customer education and clear communication: 3 reviews mention technicians walking through issues and explaining solutions
Pricing
Transparent pricing with no hidden fees explicitly stated
Customer reviews
Reviews from Google, Yelp & more
Joe Hilton was phenomenal! We had a massive frozen pipe issue that caused the pipes to burst in a crawl space and he not only replaced all the plumbing (tons of old PVC piping) but also made sure to color code it to make it less of a hassle if something happened in the future. He also replaced a super stubborn toilet with an even more stubborn toilet. Definitely satisfied with the work and how fast they responded!
I had an emergency situation with a burst water pipe and major water pouring into my basement. It took several hours to get service because of numerous other emergencies in the area, but once he got here, Joe Hilton was wonderful. He was professional and efficient and I would recommend him as an excellent plumber.
We had Will come out for a hot water tank issue, and he did a great job! Corrected many issues and educated us in the process. Really personable, knowledgeable, and would definitely use again. Ask for William Copney!
I recently used Mr. Rooter for some plumbing issues in my home, and I couldn't be happier with the service I received, especially from William Copney. From the moment I called, the customer service was polite and attentive, promptly scheduling an appointment. William arrived on time and exhibited a high level of professionalism. He took the time to thoroughly assess the problem and clearly explained the solutions available. His expertise and attention to detail were impressive, and he worked efficiently to resolve the issue. The pricing was transparent, with no hidden fees, which I genuinely appreciated. Overall, my experience with Mr. Rooter, particularly with William Copney, was outstanding. I highly recommend their services to anyone in need of reliable plumbing. Thank you, Mr. Rooter and William, for your exceptional service.
Mr. William Copney did an amazing job! After calling the company, he arrived within 30 minutes. We had an issue with our sink and outside spigot. He walked us through the issue and how he was going to fix it. No complaints at all and would highly recommend!
Business details
Mr. Rooter Plumbing of Morgantown