Mr. Rooter Plumbing of Middletown
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Budget-Friendly
Fair Pricing ✓
None Found ✓
No significant concerns in reviews
Trust Score: 0/100 · Based on 95 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 95 Reviews Tell Us
Emergency Response
Exceptional emergency response time—4 of 5 reviews highlight same-day or next-morning arrival, with one reviewer noting they were the only company to arrive within an hour among 6 called for a burst pipe.
Technicians demonstrate strong diagnostic and problem-solving skills, with multiple reviews mentioning quick issue identification and comprehensive solutions.
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
No significant concerns found in reviews ✓
Communication
Technicians provide transparent, step-by-step explanations without pressure selling—3 reviews specifically praise honest recommendations and clear communication throughout the job.
Pricing
Reasonable and fair pricing—2 reviews explicitly note competitive fees without hidden charges or unnecessary upsells.
Customer reviews
Reviews from Google, Yelp & more
Mike was professional, knowledgeable, personable and respectful of my home. He was able to quickly diagnose my plumbing issue and provided a complete resolution. Made recommendations for prevention of future problems without the typical "hard sell". I would definitely recommend Mr. Rooter for your plumbing issues.
Extremely satisfied with the work this company provided. Response was immediate to provide assistance to stop the leak received the estimate and repair was done the next morning. Everyone from the person who took my call and the technicians. Courteous, helpful, neat and respectful of home. Of the 6 companies I called to get help ( water pouring form cracked pipe) this is the only company that came within an hour. I highly recommend this company
I had a great experience with this plumbing service. The technicians Mike Stiles, and Kevin Brackett were extremely transparent and walked me through every step of the process while clearing my drain. He also went above and beyond by checking for any underlying configuration issues and providing clear feedback. Really appreciate the honesty and the extra effort. Highly recommend!
Have used Mr Rooter previously to do a complex job involving sump pumps. They were fantastic then and that continued today when Mike showed up to help resolve a clogged kitchen drain. Called in the morning and Mike came in the afternoon….that in itself is a real credit to the company and its customer service values. Customer service is a lost art….Mr Rooter gets it and understands the need for urgency and not a response of “we can come out in 2 weeks!” Mike was exceptional! Very pleasant and respectful! He clearly knew what he was doing….diagnosed the issue quickly and addressed the problem promptly. Extraordinary young man! Kudos to Mr Rooter for hiring such a talented fine young man. He delivered a comprehensive summary of the solution and executed it. Problem solved! Well done Mr Rooter and a big thanks to Mike for his excellent customer service!!
I had a great experience with Mr. Rooter! Their service was excellent from start to finish. After calling around to several companies, they were the first to respond and got right to the root of the issue. Their fees are very reasonable, and they offered helpful recommendations without pushing anything unnecessary. A special shoutout to the technician Liz — she was incredibly kind, patient, and informative. She took the time to explain everything and made the whole process smooth and stress-free. Highly recommend!
Business details
Service area
Based in Middletown. Serves 7 nearby cities within 20 miles:
Mr. Rooter Plumbing of Middletown