Mr. Rooter Plumbing of Melbourne
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Based on review analysis
1 concern
Critical disconnect: pricing_fairness metric of 0 contradicts perfect 5/5 ratings in analyzed sample. This suggests either hidden costs, billing disputes, or pricing complaints in other review channels not captured here—verify final quotes carefully before booking.
Trust Score: 0/100 · Based on 277 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 277 Reviews Tell Us
Emergency Response
Emergency and same-day calls
What To Watch Out For
Pricing fairness dimension scored 0/100 despite all positive reviews—suggests either pricing was not discussed in these reviews or significant cost concerns exist in broader customer base
Critical disconnect: pricing_fairness metric of 0 contradicts perfect 5/5 ratings in analyzed sample. This suggests either hidden costs, billing disputes, or pricing complaints in other review channels not captured here—verify final quotes carefully before booking.
Quality & Professionalism
All 5 reviews rate service 5/5 stars with consistent praise for plumber expertise and thoroughness
Named plumbers (Noah, Paul, Joe, Jay) mentioned by name with personal loyalty statements in 4 reviews, indicating consistent high-quality staff
Communication
Emergency-hours responsiveness demonstrated: one review timestamped 01:20 at night reports rapid service completion
Pricing
Pricing fairness dimension scored 0/100 despite all positive reviews—suggests either pricing was not discussed in these reviews or significant cost concerns exist in broader customer base
Customer reviews
Reviews from Google, Yelp & more
Noah came and replaced my hose and did some other things and did an exceptional job. He is the only plumber that is allowed at my house here on out. I did not make my decision about having the filter put in because my wife is not home and we want to go over it but most likely we will call back and have him install a whole Home filtration system. He was very thorough. He did not just address the issue at hand he did that and then went above and beyond and gave me a Safety inspection and tested our water and really explained everything to me. He had to chisel open some of the wall to install our hose so instead of just putting it back how it was he made it so in the future he won’t have to chisel open the wall and he’ll be able to just unscrew the hose and put a new one on. I can’t recommend this company enough, and I can’t recommend Noah enough.
Noah came out and installed a new shower valve and did such an amazing job I could not recommend him enough. If I didn't live in a tiny condo he would be installing a whole home filtration system. If you have not used this company you are missing out Noah has really made me happy and I will now be a life time returning customer because of him specifically!!
I recently had Paul install a new water heater and water filter system in my home, and I couldn't be happier with his service. Initially, I was dealing with a sulfur smell in the water, which was quite concerning. Paul came in, assessed the situation, and made the necessary repairs. I’m pleased to report that after his work, the unpleasant smell was completely gone! Throughout the process, Paul was not only professional but also extremely knowledgeable. He took the time to answer all my questions regarding the installation and maintenance of the systems, making sure I felt comfortable with everything. I highly recommend Paul for any plumbing needs—his expertise and dedication to customer satisfaction truly made a difference!
The people at Rooter Plumbing are extra nice and helpful, and the work was completed in a mater of hours an Jay the plumber was friendly, honest, and skillfully efficient in his work, Jay is a credit to the profession in all ways, and this is coming from a professional mechanic of some 80+ years world wide! Cmdr. Robert Hamilton Marty
Joe came in and did an amazing job. He came in ahead of schedule and worked diligently To replace several toilets and a vanity. It was really really Pleased with the work. Thank you so much!!!!
Business details
Service area
Based in Melbourne. Serves 5 nearby cities within 20 miles:
Mr. Rooter Plumbing of Melbourne