Mr. Rooter Plumbing of Central Oregon
Plumber · Bend, OR · Open 24 hours per Google listing
Our verdict
Fast emergency response (2-hour arrival documented) with strong workmanship, but pricing lacks transparency and can shock customers—get a detailed estimate before work begins.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional emergency responsiveness: arrived within 2 hours of call for same-day rental turnaround, and handles non-urgent requests within a day
Cited in 2 of the 5 reviews we analyzed.
4 of 5 reviewers praise technician professionalism, courtesy, and technical explanations
Cited in 4 of the 5 reviews we analyzed.
Owner personally engages with customer concerns and questions
Cited in 1 of the 5 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
1 of 5 reviews documents aggressive/dismissive customer service during pricing negotiation ('do you want this done or what. I'm just the service provider')
Red flag
Owner's response to pricing complaint was minimal and non-committal ('OK. No other response'), suggesting unwillingness to address legitimate grievance
No estimate provided before work; customer was quoted $550 for a garbage disposal replacement with zero prior discussion, leaving customer feeling blindsided
Pricing appears significantly above market: $550 for under-45-minute disposal replacement with bulk-purchased unit, customer calculated $500/hour labor rate
Customer reported poor quality of installed equipment—new disposal made unusual noises and durability concerns immediately apparent
The evidence — in reviewers' own words
Critical
“I scheduled Mr Rooter of Central Oregon for a garbage disposal replacement. I had an appt. But no estimate. I cleaned everything from below my sink. The service rep came in, looked at my needs and went to get his equipment. On the way to the kitchen he causally stated oh this will be $550.00. I stated that seemed expensive. He goes "do you want this done or what. I'm just the service provider" no other discussion. …”
Positive
“The receptionist was so nice, helpful, and knowledgeable. Someone staying at our rental flushed the toilet paper holder down the toilet and we needed it fixed the same day before our next guest arrived. They were able to come out 2 hrs after I called and Jason the man who did the fix was also amazing. He even offered to go to Ace to grab a replacement toilet paper holder so that my next guests had one. Cannot say …”
“Mr Rooter's response to my requests are handled within a day. Their plumbers are well trained, efficient & clearly explain procedures for products. My recent request was not urgent, & I was surprised how quickly my water heater & circulating pump were installed!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 696 reviews so far. Treat this as a first read.
Newest review in our sample: Mar 2026.
Should you hire Mr. Rooter Plumbing of Central Oregon?
Best for
- Water heater install/repair
- Emergency and burst pipe repair
Hire if
- You need a plumber who actually shows up when scheduled
- You need fast same-day or after-hours response
Think twice if
- You need predictable, consistent service across every visit
- You need rock-bottom prices with zero flexibility on the quote
- You need warranty-grade work on a complex or high-stakes install
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own Mr. Rooter Plumbing of Central Oregon?
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Find plumbers near you
Mr. Rooter Plumbing of Central Oregonisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Bend