Mr. Rooter Plumbing of Broward County
Plumber · Boca Raton, FL · Open 24 hours per Google listing
Our verdict
Extremely fast emergency response (Saturday estimate to Monday/Tuesday completion) with strong technician quality, but one major red flag involving warranty disputes and escalating charges that may indicate aggressive upselling.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional emergency responsiveness: estimate provided Saturday with crew dispatched by Monday/Tuesday for complex jobs like root removal and tunneling
1 cited review
“crew was here Monday/Tuesday to resolve the issue”
4 of 5 reviews praise technician professionalism, knowledge, and courteous demeanor by name (Jihad, Shawn, Stanley, Delvin)
2 cited reviews
“took time to explain everything clearly”
“expert work at a fair price”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Attention to detail and customer communication: follow-up calls to verify satisfaction and patience in explaining work
2 cited reviews
“took time to explain everything clearly”
“expert work at a fair price”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Warranty dispute and escalating charges: customer reports warranty was declared 'used up' after one follow-up visit, then pressured into $1,200 upsell for 'deep cleaning' that allegedly should have been included in original $900 service—pattern consistent with aggressive billing practices
“same issue resurfaced one week later, job not done right”
Work quality concerns: same issue resurfaced one week after $900 pipe cleaning job, requiring additional visits and suggesting incomplete initial diagnosis
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Appalling Experience with Mr. Rooter Plumbing – A Complete Letdown My experience with Mr. Rooter Plumbing in Florida has been utterly disappointing. I paid $900 for them to clean the pipes in my home, with the promise of a three-month warranty. Just one week later, the same issue resurfaced, clearly showing the job was not done right the first time. They came out again, but now the problem has returned once …”
Positive
“I couldn’t be more impressed with the service from Mr. Rooter. What started as a repair-and-replacement job turned into an experience that truly exceeded all expectations. The technicians, Jihad and Shawn, were professional and knowledgeable, and they took the time to explain everything clearly. They were extremely respectful of my home—everything was kept clean and tidy throughout the entire process, which I really …”
“Quick and “easy”. I learned that my laundry room pipe was full of roots and stopped us from being able to wash our clothes. We got and estimate on Saturday and the crew was here Monday/Tuesday to resolve the issue, including tunneling under our home. Kind and responsive staff and would recommend them for future plumbing needs.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 764 reviews so far. Treat this as a first read.
Newest review in our sample: Apr 2026.
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Find plumbers near you
Mr. Rooter Plumbing of Broward Countyisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Deerfield Beach · Delray Beach