Mr. Central

I had an excellent customer experience with Mr. Central. With regard to scheduling, they booked my appointment and our technician, Oscar arrived within two hours of my call for service. He did a great job diagnosing and fixing the issue with our tankless water heater. He explained everything that was causing the problem and gave me multiple options (including cost free options) for how to address it. The service fee for the visit was reasonable and transparent. I am very happy with this company and would schedule with them again.

Nick and Mark came to do my yearly plumbing review and look at a leaky toilet. The toilet needed to be overhalled and after discussing three options I decided to go with a new toilet and they were able to do it while they were here. They did a fantastic job and were very careful with my house and very considerate about wearing shoe covers and were great at asking questions and giving me information. I highly recommend this company and the folks that work for Mr. Central.

Jeremy was thorough, he took his time and he answered all my questions. He went out of his way to find out answers to some questions I had that he wasn't sure of related to payment. He explained the process of what they would do and made me feel confident with choosing then to get the job done right the first time. Jeremy and Nik did an incredible job with installing our new water heater and gas lines for fireplace. The neatly mounted the water heater and safely removed the old water heater tank. They were very clean making sure to put booties on every time they entered the home. They cleaned up the yard very well after digging for the gas lines. We are extremely pleased with the work they did and the professionalism. We will be using them again in the future!

I had Jeremy come and provide me with multiple quotes for various plumbing issues. He was extremely thorough when explaining all of the needed repairs and cost breakdown. There are also several options regarding financing and discount through their TLC program. He was extremely knowledgeable and I appreciated the time he took to provide me with all of the information. I am waiting on one further quote regarding the HVAC system, and then I’ll be making decisions moving forward. I will provide further recommendation/review when services are rendered. However, I am extremely pleased with the customer service provided so far!

Felix did an amazing job on our HVAC system! He was professional, knowledgeable, and explained everything in a way that was easy to understand. He showed up on time, worked efficiently, and made sure everything was running perfectly before he left. What I appreciated most was his honesty and attention to detail — no upselling, just real solutions. You can tell he takes pride in his work and truly cares about his customers. If you’re looking for someone reliable and trustworthy for your heating and air needs, I highly recommend Felix and the Mr Central team! Thank you so much! From the Simpkins family!

Jeremy Butler was my technician. He was so professional and efficient. I appreciate him taking time to explain what was wrong and going into detail on how he fixed it. I felt very comfortable giving him space and letting him work. Thank you for the awesome experience and we will be in touch. If you’re in Aiken I highly recommend them.