Mouradian Plumbing & Heating
Plumber · Lexington, MA
Our verdict
Same-day emergency response with fair pricing and genuinely skilled technicians who treat customers like humans, not transactions.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #15 of 15 plumbers we've reviewed in Somerville, MA · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional emergency responsiveness: 4 of 5 reviewers specifically praise fast response times, including same-day scheduling and callback within 30 minutes during emergencies
1 cited review
“fit us in for a replacement on the day we called”
Cited in 4 of the 5 reviews we analyzed — 3 cited reviews not excerpted here.
Transparent, fair pricing with no upselling: 3 reviewers explicitly mention competitive rates, fair costs, and absence of inflated charges
1 cited review
“fit us in for a replacement on the day we called”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Professional workmanship across multiple specialties: reviewers praise quality gas work, HVAC system repairs, and standard plumbing with 5/5 consistency
Cited in 2 of the 5 reviews we analyzed.
Standout customer service from office to field staff: Angela (scheduling) and technicians named individually for courtesy, professionalism, and going above and beyond
Cited in 3 of the 5 reviews we analyzed.
Available for emergency calls during holidays and weekends despite high demand
Cited in 1 of the 5 reviews we analyzed.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Very happy with service provided by Mouradian. Our water heater blew and they fit us in for a replacement on the day we called. Excellent service -- including great customer service -- and reasonable prices.”
“Mouradian Plumbing responded quickly to my water heater failing. Angela called me back within a half hour after I called and took down all the technical information needed for a new water heater replacement. She said the plumbers will be there with a new water heater in 2 hours. The plumbers removed the old water heater and installed the new one in about an hour. Great service and very professional . I highly …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 170 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
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Nearby: Somerville · Andover · Westford · Topsfield