Monkey Wrench Plumbing, Heating, Air & Electric
Plumber · Los Angeles, CA · Open 24 hours per Google listing
Our verdict
They'll answer your 2am burst pipe call and get someone out fast, but verify credentials and watch your belongings—serious concerns about pricing transparency and potential scams.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional emergency responsiveness; multiple reviewers praise fast arrival and willingness to take midnight calls
1 cited review
“$1,000 in cash went missing from inside my home.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Strong communication when declining jobs; one reviewer appreciated upfront disclosure that ruled out a job rather than wasting time
1 cited review
“I appreciated the upfront communication to not waste time.”
Individual technicians (Luis, Rick, Joey) consistently described as professional, knowledgeable, and personable by satisfied customers
Cited in 2 of the 5 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Theft allegation: $1,000 in cash went missing from homeowner's residence during repair work with no other access to the home
“$1,000 in cash went missing from inside my home.”
Red flag
Pattern of suspected overcharging and scam tactics; reviewer explicitly warns others about being scammed, describes predatory quote practices
Cited in 1 of the 5 reviews we analyzed.
Red flag
High score variance (44) and massive gap between dimension scores suggests wildly inconsistent service quality depending on technician or situation
“$1,000 in cash went missing from inside my home.”
Cited in 3 of the 5 reviews we analyzed.
Job completion issues; one emergency burst pipe repair initiated February 8 was still unfinished at time of review
“$1,000 in cash went missing from inside my home.”
Severely inflated diagnostic quotes; technician quoted $4,000 boiler replacement and $1,300 temporary fix for a job that required only turning on a pilot light
Cited in 1 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 3 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“$1,000 Disappeared During Their Repair Work We hired this company after our water pipe burst. They began work on February 8 after my midnight emergency call on February 7. The job is still not finished. During the repair period, $1,000 in cash went missing from inside my home. I had my cash organized in $100 bundles. When I opened my bag later, the larger bills were gone, and only small bills ($1, $5, $10) were …”
“I sure hope people aren’t getting SCAMMED by this company. Called for a tech to check out our boiler because hot water wouldn’t come out. Tech comes out, doesn’t touch or troubleshoots any system/part, and starts giving us quotes for a new boiler, which he quoted $4,000. I asked him why Home Depot boilers were $600 and he says the company’s boiler it’s a nice ‘luxury’ boiler and there were no cheaper ones from the …”
Positive
“Luis was great! He was on time, friendly, efficient and knowledgeable. Would be happy to have him service our home again.”
“Rick, our plumber, was informative, knowledgable, clear, professional, kind, creative, timely. He had extensive industry knowledge that he was able to communicate clearly to your average-Jane. I'm happy to say I learned a bit about plumbing! Joey, our dispatch, was patient, professional, organized, communicative, timely. Excellent service all around. We will complete projects with this company again in the future!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 478 reviews so far. Treat this as a first read.
Newest review in our sample: May 2026.
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You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Monkey Wrench Plumbing, Heating, Air & Electricisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Glendale · Gardena · Panorama City · Mount Wilson