Monkey Wrench Plumbing, Heating, Air & Electric

I had an exceptional experience in every way with this company. From the initial phone call and booking which was very polite and professional. The tech that came out, Alex, was knowledgeable and kind and explained the problem which required parts ordered. He came back as promised the following day and completed the job on time and at the price quoted. I will be sure to call again when I am in need of plumbing assistance!

Louis was absolutely wonderful! He identified the issues, presented a clear and efficient solution, brought in an amazing restoration professional who acted immediately and repaired/replaced as required and could not have possibly been nicer nor explained everything more clearly. He was amazing and I would not hesitate to refer or recommend him all day long. Thank you Louis!

Louis arrived shortly before my scheduled appointment time, which was great. This made it so I didn’t have to sit and wait for four hours. Luis was hired to flush my 4 year-old water heater. It was straightforward job and it took about a half an hour. I spoke with Luis throughout the process. He was congenial and service oriented. He waived the service fee because my previous two appointments were canceled by the company. It is because of this gesture, I would recommend this company and call them again if needed.

AC went out. Technician came and recommended they do a complete new hvac cause mine was old and running r22 (discontinued). Literally all they had to do was show up and I was ready to get them to install a new system. Got an appt, stayed home from work. No one showed up and no one contacted me to tell me they won’t show up. Not that it matters but they lost my business.

Louis was very nice. He showed up after the restoration company was here and as it turns out, he wasn’t able to actually make any repairs yet given other work that needs to be done before his. He did not charge me a trip charge and told me to let him know when he can come back out. I thought it was very nice that he didn’t charge. I fully plan on using him. He left his card and cell number. He was friendly, professional, and my dog liked him too.