Modern Plumbing Industries, Inc.
Unknown
No response data yet
24/7 Verified
Confirmed by reviews
Premium / Upsells
Membership programs detected in reviews
1 concern
upselling concerns
Trust Score: 0/100 · Based on 1802 reviews
Our Verdict
#1 of 14 in Casselberry, FL
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Water heater install/repair
No major caveats
Hire if: You need a plumber who actually shows up when scheduled
Hire if: You need clear communication and upfront explanations
Caution if: You need guaranteed sub-hour response for true emergencies
Caution if: You need rock-bottom prices with zero flexibility on the quote
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 1802 Reviews Tell Us
Emergency Response
Emergency and same-day calls
What To Watch Out For
Not enough data to identify weaknesses
1 review mentions membership programs or upselling
Upselling concerns
Customer reviews
Reviews from Google, Yelp & more
We’ve now used Modern Plumbing twice, once last year for a water heater install and most recently for a full water treatment system…both experiences were absolutely top-tier. From the very first conversation, you can tell this is a company that operates differently. The quoting process was clear, transparent, and pressure-free. Ronald and Brody didn’t just “sell” us a system, they took the time to educate us on our options, explain how everything works, and answer every follow-up question we had. We felt informed and confident every step of the way. Scheduling was seamless, communication was prompt, and they were extremely professional and respectful of our time. The installation itself was smooth, clean, and efficient. What really stands out is the follow-up and follow-through…they genuinely care that the system is working perfectly for your family, not just that the job is completed. Every employee we’ve dealt with has been high-quality, knowledgeable, and clearly invested in the company’s reputation and customer satisfaction. That says a lot about the culture of the entire business. If you’re looking for a plumbing company that combines expertise, integrity, and exceptional service from start to finish, Modern Plumbing is it. We couldn’t be happier!
This company is awesome. They’re quick to respond and even easier to work with. Chad was awesome to deal with. He gave me all the options I asked for and didn’t try to pressure or upsell me on anything. He gave me lots of choices and answered all the questions I had. 10/10 service.
First time using Modern Plumbing in Winter Springs. The technicians, Chad and Josh were very courteous and explained the repairs that I requested. I am very satisfied with them and if needed I will call again and request them. Update: Chad and Josh came back to the house and installed the new toilets. Their work is excellent and very neat. While they were here, I asked them to inspect the hot water heater. Due to the age of the unit, they were able to install a new one at the same time. I am extremely happy with them and the service I received!
They came out on a Saturday when we had no water after our main water line broke, and it was such a stressful situation. They were quick to respond, explained everything in a way that was easy to understand, and got everything fixed fast. Their professionalism and responsiveness made a huge difference. I’m really grateful for their help and would definitely recommend Modern Plumbing to anyone who needs a reliable plumber.
Chad and Brody did a great job of installing my new gas water heater. They made sure everything was done to code and nice and clean. They were respectful and finished the job in just about 4 hours. It looks great and I'm glad to have a good water heater!
Business details
Service area
Based in Casselberry. Serves 13 nearby cities within 20 miles:
Modern Plumbing Industries, Inc.