Mitch the Plumber
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Budget-Friendly
Fair Pricing ✓
None Found ✓
No significant concerns in reviews
Trust Score: 0/100 · Based on 84 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 84 Reviews Tell Us
Emergency Response
Multiple reviewers (4 of 5) specifically praise Jacques by name for expert, quick work and thorough explanations during repair
Prompt arrival and fast response documented across reviews, with one customer noting Jacques arrived at the beginning of the allocated time window
Emergency and same-day calls
What To Watch Out For
No significant concerns found in reviews ✓
Quality & Professionalism
Multiple reviewers (4 of 5) specifically praise Jacques by name for expert, quick work and thorough explanations during repair
Communication
Phone intake and scheduling praised as easy and pleasant, with upfront pricing communicated before work begins
Pricing
Phone intake and scheduling praised as easy and pleasant, with upfront pricing communicated before work begins
Pricing consistently described as reasonable and fair across 2 reviews, with no surprise charges reported
Customer reviews
Reviews from Google, Yelp & more
Jacques from Mitch the Plumber made repairs and he not only expertly and quickly corrected the issues but was happy to explain each step in the process. Jacques is a perfect model of what we all hope for when reaching out for help; personable and trustworthy service.
These guys did outstanding work. Removed an old sink, etc. plus re-installed everything the next day. It was a seamless process that involved another contractor. Very satisfied!!
The person answering the phone was very pleasant, made it easy to get an appointment and was upfront about fees. Devon arrived on time, was professional, friendly and worked hard and neatly. He installed our sink/faucet easily and answered all our questions. He did an excellent job and the fees charged were very reasonable. We would use Mitch the Plumber again.
I had excellent service in my recent plumbing repair with Mitch the Plumber. From the first call in to inquire about service, the attention and detail taken down by Kagan, to the prompt arrival of Jacques, all service was outstanding. I had been having several issues, including four toilets that needed attention. Parts were replaced as needed-- fill tubes, a service line, shut off valves. In addition I had leaky shower handles which were repaired by Jacques, and a wobbly kitchen sink faucet which needed new screws, but tricky to reach from under the sink.Jacques made certain I understood all repairs and recommendations, he was extremely thorough, and even caught a small leak from a water line in the basement that I had not been aware of. I can definitely recommend Mitch the Plumber service.
I had to get on here and share about the incredible experience I just had with Jacques from Mitch's! He came in at the beginning of the time alloted, identified and fixed problems so expertly and quickly AND was able to teach me step by step more about plumbing and tricks for future issues than I've learned in years of watching plumbers come through my old house. He was also so respectful and kind about my large and anxious dog, winning her over quickly. Much appreciated and recommended!
Business details
Service area
Based in Ann Arbor. Serves 4 nearby cities within 20 miles:
Mitch the Plumber