Miracle Rooter Plumbing of Burbank
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Based on review analysis
2 concerns
Aggressive sales tactics: multiple reviews report high pressure estimates using urgency language ('you only got hours left') and claims of problems more serious than reality—2 of 5 reviews document this pattern of inflated diagnostics, Property damage and unaccountable behavior: technician broke customer's mailbox and company refused responsibility or help with repairs
Trust Score: 0/100 · Based on 33 reviews
Proceed with careOur Verdict
#16 of 16 in Burbank, CA
No standout specialties
- You're highly price-sensitive
Hire if: You need fast same-day or after-hours response
Hire if: You need high-quality work that holds up over time
Caution if: You need predictable, consistent service across every visit
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need detailed walkthroughs and written estimates before work starts
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 33 Reviews Tell Us
Emergency Response
No reviewers specifically mention emergency response times
What To Watch Out For
Extreme pricing markup: one customer quoted $1,600-$1,800 for a simple leak that competitors fixed for $250-$350 (500% overcharge); another quoted $3,500 for a rooter job that only needed standard service
Aggressive sales tactics: multiple reviews report high pressure estimates using urgency language ('you only got hours left') and claims of problems more serious than reality—2 of 5 reviews document this pattern of inflated diagnostics
Property damage and unaccountable behavior: technician broke customer's mailbox and company refused responsibility or help with repairs
Quality & Professionalism
Excellent emergency responsiveness: 2-hour arrival at 1am and same-day service on weekends during actual emergencies
High-quality workmanship: problems fixed correctly and efficiently, with at least one technician (Adolfo) praised for thoroughness and explanation
Communication
Excellent emergency responsiveness: 2-hour arrival at 1am and same-day service on weekends during actual emergencies
Pricing
Extreme pricing markup: one customer quoted $1,600-$1,800 for a simple leak that competitors fixed for $250-$350 (500% overcharge); another quoted $3,500 for a rooter job that only needed standard service
Customer reviews
Reviews from Google, Yelp & more
Miracle Rooter saved the day during a plumbing nightmare right before the holidays. Our main line backed up at 1 am, but they had a skilled technician on-site within 2 hours. Efficient, professional, and got it fixed before sunrise. Lifesavers!
Adolfo is so nice! We have had him come on two separate occasions. The first time he came to service one of our three toilets and it turned out that no work needed to be performed. However, he was very nice and spent time explaining what the issue was. Great job Miracle Rooter.
Finally had a chance to write a review for Miracle Rooter. Last month I had an emergency in the middle of the night, underneath my kitchen sink was flooded. I called Miracle Rooter and they came fast and replaced the burst hose under the sink and fixed the problem.
I'm surprised these guys have anything more than 3 stars. We had a leak in an easily accessible crawl space area and the guy came out within an hour on a Saturday, which was awesome, to give a free estimate. The guy was nice but once he went underneath and started talking about the "seriousness" and the "you only got hours left I'm not exaggerating" I already lost trust in him. He quoted $1800 to fix one leak because of "the parts and then the labor... Ya you're looking at $1800 anybody else will charge $2000+" he eventually dropped it to $1600 and said that's the the absolute lowest. After speaking to the HOA we got two other plumbers to give estimates at $250 and $350. We got our leak fixed in less than an hour for $250. Saved $1350. Miracle - If you're trying to charge us for "emergency services, try to at least be in the same ball park as the other guys. Charging 500% of the normal rate?! Cmon dude. That's just robbery!
Would not recommend. They came out to my elderly fathers house, he needed a rooter job. Instead they told him he needed a new main line, would cost him 3500.00! Thank god he didn't believe them. When they left they hit and broke his mailbox, when he let the office know they offered no help to fix it. By the way, he got the rooter job done and his water drains normally.
Business details
Service area
Based in Burbank. Serves 20 nearby cities within 20 miles:
Miracle Rooter Plumbing of Burbank