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MF Mitchell Plumbing HVAC & Drain Cleaning

Worcester, MA
4.8(39 reviews)
BBBNot Accredited
RESPONSE

Fast Response

Reviewers confirm quick response

EMERGENCY

24/7 Verified

Confirmed by reviews

PRICING

Budget-Friendly

Fair Pricing ✓

RED FLAGS

None Found ✓

No significant concerns in reviews

Trust Score: 92/100 · Based on 39 reviews

Top pickTop pick
4.8Google·5.0Yelp

Our Verdict

Strong Hire

#4 of 15 in worcester

Best for
  • Emergency and same-day calls
  • Budget-conscious homeowners
Avoid if

No major caveats

Hire if: You need transparent, predictable pricing with no surprise fees

Hire if: You need fast same-day or after-hours response

Caution if: You need airtight scheduling and guaranteed arrival times

Caution if: You need detailed walkthroughs and written estimates before work starts

How they score across what matters

Based on 38 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 39 Reviews Tell Us

Emergency Response

36 of 38 analyzed reviews are 5-star — 10 mention fast response and 5 specifically praise fair pricing vs larger competitors

6 water-heater jobs cited including same-day burst tank response and after-hours callback within 1 minute

Emergency and same-day calls

What To Watch Out For

No significant concerns found in reviews ✓

Pricing

36 of 38 analyzed reviews are 5-star — 10 mention fast response and 5 specifically praise fair pricing vs larger competitors

Fast ResponderFair Pricing24/7 Verified by Reviews

Customer reviews

Reviews from Google, Yelp & more

A
A B.Yelp

Quick response, efficient, knowledgeable, and friendly. I'll definitely call him first next time.

P
Pho NguyenGoogle

I called MM to repair a leaked gas line to the oven range at my parent's house. He was able to come to the house on the same day of the call and fixed it right away. Thank you for the expedient service. We will definitely call again for additional plumbing service in the future.

F
Felix LopezGoogle

Professional and fair price!

J
Joy LahiGoogle

They don't respond. Called twice, waited five days for their response.

E
Essentially EstherGoogle

My kitchen sink started leaking randomly one day and a good friend of mine recommended Mitch who also did work for him and his family, very well from what how he described it. Mitch came that same day I called him and fixed the problem, such great service. He's so nice and kind and such a pleasure to work with. Then the next month sadly my boiler broke and I did not have any heat or hot water for weeks, it was a very hard time for me. It was an old brand and the parts weren't common and were available overseas so it wouldn't benefit me to fix it so I decided to just replace the whole system. I called Mitch and he and his team replaced everything with a Navien system and I was so pleased and satisfied with all their hard work. He actually finished the installation coincidentally on my birthday so that was nice. I included a picture of the finished product showcasing his high quality of work. I would highly recommend MF Mitch Plumbing to anyone looking for any and all HVAC services. He is definitely someone I will always reach out to for future work because of the amazing quality of work and professionalism he provided me.

A
Anne KisielGoogle

We cannot say enough good about Mitchell Plumbing! We called late Thursday afternoon after hours, as our water tank burst a leak, and we had been working with our heating company for 2 days between a service call and a “sales” call to get a quote for a new tank. Mitch called us back literally less than one minute after we left a message, and asked us to forward pictures of the tank .. half hour later he came back with a quote $1,000 LESS than our own heating co with whom we have a service contract and with whom we have been doing business for well over 10 years! He made arrangements to order the tank first thing in the AM… then he and his helper showed up and expertly did the installation! All quite amazing response considering we never used this company before! He took care of us promptly and professionally on a Friday afternoon! Definitely keeping his card for future needs! HIGHLY RECOMMEND!!

R
Robert LevinGoogle

Hi Everyone - I hardly ever sit down and write a review, either pro or con. I will be brief then. His name is Bobby. This plumber was absolutely terrific, from start to finish. I live in a fairly large garden-style condo complex, and should I need work done, it must always be by a licensed professional. Bobby helped me with the installation of a hot water heater, a toilet, and a dishwasher. Every detail in each process was done with great care. It took a while for each installation - but he made sure everything was perfect. Time and effort, very well spent. Honest, and exceptionally fair priced too. Thank You Bobby - for everything.

S
Steve SanSoucieGoogle

I had such a great experience with MF Mitchell Plumbing! He replaced my bathroom faucet and did an awesome job — everything looks perfect and works great. He was super friendly, professional, and let me know when he would be showing up. The best part was his fair pricing — I didn’t feel ripped off like I have with the big plumbing companies that charge a small fortune. You can tell he really takes pride in his work and cares about doing right by his customers. I’m so glad I found him and will definitely call him again for any future plumbing needs. Highly recommend!

O
Omar R.Google

After checking out reviews for a couple of local plumbers, I decided to go with Mitch and his team. My hot water was not fully heating up and after calling technical support for my water heater they recommended I call a local plumber. Mitch and his team were very thorough, professional and didn’t just charge me for unnecessary parts. They thoroughly diagnosed the issue and fixed my hot water heater. With the winter coming, I’m grateful I was able to find Mitch and would highly recommend his services. Thanks again Mitch !

M
Mesha W.Google

I first meet Mitchell when he came to fixed my stopped up drains last fall. He was honest, personalble and kind. He kept to his quote, which was reasonable. I was impressed enough to hire him for a bigger project of replacing the pluming and faucets on 3 sinks. I had very old and odd piping. He gave me a resonable quote and kept to it! I am a single woman and it is hard to find an honest and fair person to do projects around the house. I have already recommended him to my sister who needs some work on her sink!

L
Louis MackieGoogle

Had a fantastic experience using this company, quick response, much better quote than I've seen around, plus even when I made a mistake in the water heater type Mitch was extremely professional and handled the difference very easily with me and STILL got things done same day after making a trip out to get the correct kind of water heater. I'll most likely be using him again for the many different services seen around here :)

K
Karina HerreraGoogle

Bobby did an excellent job, and Mitch was more than fair with the pricing. Not only he made sure to stay within my budget, but after the job was completed he waited for payment until I had the funds. No one has ever done that for me. He understood the situation that I was going through, and for that I’m more than grateful. Thank you Mitch for a job well done, your kindness, and empathy.

O
Olivia XuGoogle

Mitch installed sump pump for my basement. I'm very satisfied with the outcome. Mitch is responsive and came to install the next day after I called. Mitch provides high quality of work and professionalism. He is also patient to listen to my concerns and takes time to explain to clear my confusions. If you're looking for high quality job to be done, I highly recommend Mitch.

Z
Zhixiang L.Yelp

He saved my life! I had a tub clog, called a roto rooter guy and he made things worse. He broke the pipe and flooded my place. I was in a panic to get it fixed as I need to travel abroad in two days. I tried a few people without success and then found Mitch by accident. He is easy to communicate, very experienced and smart, identified and fixed the problem right away.

D
D. C.Yelp

Two people showed up on time and addressed the issue, which took longer than I think they expected (including finding the piping in the basement), yet the price was low and they also checked into a separate issue for no cost and made a recommendation for an appliance person to pursue. I was very happy.

Business details

Phone
(508) 980-8080
Address
7 Loring St, Worcester, MA 01606, USA
Hours
Varies — check website

Service area

Based in Worcester. Serves 5 nearby cities within 20 miles:

Last updated May 19, 2026 · Data from Google Reviews
92

MF Mitchell Plumbing HVAC & Drain Cleaning

4.8$
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