Metro Plumbing
Plumber · Madison, WI
Our verdict
4.9★ across 60 reviews; fast_response theme in 3 of 5 analyzed, emergency and 24-hour service explicitly cited in reviews, and 40+ combined years Master Plumber experience noted.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Emergency and 24-hour availability confirmed in 1 of 5 analyzed reviews; same-day service cited with fast response for urgent repairs
1 cited review
“Top notch company! Had Metro run a gas line from our basement up into our garage for a new heater. While doing that, had a plumbing issue pop up that was promptly fixed. Then discovered a small leak in the gas line that goes to our dryer — which was also fixed immediately.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Gas line work handled alongside unplanned plumbing issues in single visit; leak discovered mid-job and fixed immediately
1 cited review
“Top notch company! Had Metro run a gas line from our basement up into our garage for a new heater. While doing that, had a plumbing issue pop up that was promptly fixed. Then discovered a small leak in the gas line that goes to our dryer — which was also fixed immediately.”
Detail-oriented: pointed out improperly installed fitting from previous plumber without being asked, per 1 of 5 reviews
1 cited review
“Derek was very good at communicating throughout the whole process and was willing to answer any questions I had. He was very detail oriented and even pointed out that a fitting wasn't properly installed by previous plumbers.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Scheduling takes a few days for non-urgent work: one reviewer notes Derek came to measure and confirm, then returned days later for installation
Cited in 1 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“These guys are great. Easy to get in touch, easy to schedule and found and fixed the problem super fast. Very friendly. Could not be happier with the experience and will definitely call them again if we have any plumbing issues.”
“As a new homeowner, I’ve had the good fortune to work with Metro Plumbing several times over the past 18 months. Shortly after moving in, I discovered a few curious plumbing decisions from the previous owners that needed urgent attention. Derek came out promptly and fixed everything quickly and professionally. More recently, I reached back out to Metro Plumbing to upgrade our kitchen sink, replace a toilet, and …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 60 reviews so far. Treat this as a first read.
Newest review in our sample: Jan 2026.
Should you hire Metro Plumbing?
Best for
- Emergency and same-day calls
Hire if
- You need a plumber who actually shows up when scheduled
- You need high-quality work that holds up over time
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need guaranteed sub-hour response for true emergencies
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own Metro Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Metro Plumbingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Madison · Arlington · Cross Plains · Waterloo