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Metro Plumbing and Drains

Acworth, GA
5(9 reviews)
BBBNot Accredited
RESPONSE

Fast Response

Reviewers confirm quick response

EMERGENCY

Claims 24/7

Self-reported — not confirmed by reviews

PRICING

Mid-Range

Fair Pricing ✓

RED FLAGS

1 concern

Reviewer reports paying ~$300 for a diagnosis that ended with 'couldn't be fixed' and no firm quote upfront

Trust Score: 78/100 · Based on 9 reviews

Solid pickSolid pick
5.0Google·4.3Yelp

Our Verdict

Hire with Conditions

#10 of 19 in Acworth, GA

Hire if: You need fast same-day or after-hours response

Hire if: You need high-quality work that holds up over time

Caution if: You need rock-bottom prices with zero flexibility on the quote

Caution if: You need detailed walkthroughs and written estimates before work starts

How they score across what matters

Based on 20 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 9 Reviews Tell Us

Emergency Response

Main water line replaced affordably and quickly after weeks of other quotes

What To Watch Out For

One reviewer paid nearly $300 only to be told a faucet and disposal couldn't be fixed

Reviewer reports paying ~$300 for a diagnosis that ended with 'couldn't be fixed' and no firm quote upfront

Quality & Professionalism

Whole-home re-pipe done on time each day with a clean work area and no leaks

Pricing

Responded within the hour to a late-night water-heater leak with pricing fair for the urgency

Main water line replaced affordably and quickly after weeks of other quotes

Fast ResponderFair Pricing

Customer reviews

Reviews from Google, Yelp & more

D
Dennis T.Yelp

It so great to find a plumber that knows what they are doing and so easy to work with. Pete is extrememly talented when it comes to all plumbing. They gave me a quick response and excellent pricing. I would recommend them highly for all plumbing needs!!!!

M
Mickey M.Yelp

These guys are amazing! Found a bunch of referrals from neighbors on NEXTDOOR APP in my area, called them up in the morning and they had someone out here in the afternoon! Pete explained the drain problem, showed me how he's going to fix it and showed me afterwards that it's fixed! I also knew that I needed a new water heater from years ago, so I showed him that and he said it's definitely leaking so he just fixed it today! These guys are definitely on my speed dial from now on!

F
Frank P.Yelp

I've called on Paul and Pete for years. They are honest, straightforward, prompt, and do good work. What more can you ask for.

C
Candace B.Yelp

Make sure to get a firm quote before they come out. I had to pay nearly $300 for them to tell me my leaking faucet and garbage disposal couldn't be fixed. Very disappointed.

G
Greg B.Yelp

Major disappointment. My wife and I just had Paul change out 8 ft of copper pipe, 3 elbows, and a check valve (see photo), and we were charged $617.50!! Total work time was only 90 minutes. On top of this, we were told he would quote the work before starting, which he did not do. Instead, he just began the work and was already too far in to have him stop before we realized what had happened. When we asked why the high price, he said it was due to it being a Saturday, and the access was difficult. The repair was not an emergency, and could have easily waited until the work week. The access was NOT difficult - just a matter of working from a 5 ft ladder. UPDATE - Apr 8, 2019: Owner Paul followed up by explaining his perspective, which helped. Still had conducted the work without our OK, but he did refund $100 of the cost. Greatly appreciated.

M
MarionGoogle

I had a sudden and serious leak from my water heater late at night, and it was quickly turning into a major issue. I contacted Metro Plumbing and drains and they were incredibly responsive—arrived within the hour. The pricing was great for the urgency and the quality of the work they performed.I’d absolutely call them again and recommend them to anyone dealing with a plumbing issue.

J
Jen B.Yelp

Very fast honest service! I had done some research online about our plumbing issue so I had a general idea of what needed to be done. Pete, the plumber assigned to our job, was AWESOME! On time, explained the situation, did not up sell or attempt to fast talk the situation. Pete had our pressure relieving valve repaired in no time and we were back to showering like normal people!

A
Alex KGoogle

We recently had our home re-piped and couldn’t be happier with the results. They explained the entire process clearly, arrived on time each day, and kept the work area clean. The new plumbing works perfectly—great water pressure, no leaks, and peace of mind knowing everything is up to code. Highly recommend this company for anyone considering re-piping their home

G
Gene R.Yelp

We have been using Plumb Smart for the last 8 years. Every time they come to our home they are cordial, efficient and thorough with their work. I trust them completely to do the right job for the best possible price and would recommend them to any one. We have had Paul, Peter and Silas and they've all done a great job.

M
MaritaGoogle

I had a great experience with this company! Bad pressure caused my water heater to start leaking and they were able to fix everything in one afternoon. The plumbers were courteous, explained the process clearly, and made sure everything was working perfectly before they left.

A
Angi Aggregate

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Y
YoonGoogle

I just had my main water line replaced and couldn’t be happier with the service. After weeks of trying to get different quotes and plumbers to come look at it, they were affordable, quick and clean. Highly recommend for any plumbing work!

M
Matt B.Yelp

Paul and the Plumb Smart team are great. They did a fantastic job on my project. Most importantly, they are honest and didn't try to sell me something I didn't need. I will definitely be using them in the future.

T
Treston JordanGoogle

Had a water heater emergency and they responded quickly. The plumber arrived fast, handled the issue professionally, and got everything working again in no time. Highly recommend for reliable, efficient service!

A
Ana BacherGoogle

I had my main sewer line repaired last week by this team. The crew was quick to visit and fixing the issue. Price was good in comparison with other companies I’ve called. I recommend them.

Business details

Phone
(470) 435-4377
Address
4659 Arcadia Ct NW, Acworth, GA 30101, USA
Hours
Open 24 hours

Service area

Based in Acworth. Serves 13 nearby cities within 20 miles:

Last updated June 25, 2026 · Data from Google Reviews
78

Metro Plumbing and Drains

5.0$$
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