Mesa Plumbing, Heating and Cooling
Plumber · Boulder, CO
Our verdict
Mesa Plumbing earns 4.7★ across 737 reviews with strong workmanship (14 mentions) and fast response (12 mentions), but 9 expense complaints and 2 unprofessional flags weigh on a 0.415 reviewConsistency score.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
What reviewers praise
Water heater specialty backed by 14 service mentions; tankless Navien failure and 3 gas leaks diagnosed and fixed in under 2 hours on same-day weekend call.
1 cited review
“Unfortunately, my Navien tankless water heater failed over the weekend. Eric from Mesa Plumbing arrived first thing this morning, quickly assessed the situation, and gave me a quote. He completed the work in less than an hour and 45 minutes. Eric asked me to inspect his work; I was impressed with the quality.”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
Technician quality praised in 47 of 100 sampled reviews; master technician explained system operation, maintenance, and emergency troubleshooting steps before leaving.
Cited in 2 of the 100 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
After a boiler installation, Mesa cancelled and refused to reschedule a broken pipe emergency for 1–2 months; front office described as 'incredibly rude' when cancelling.
Cited in 1 of the 100 reviews we analyzed.
Pricing outliers in 9 of 100 sampled reviews: $2,300 quoted for a $200 boiler valve; limit switch billed at $200 (actual part cost $12, self-installation 5 minutes).
“They wanted $2300 to replace a $200 valve on my boiler. outrageous price gouging”
Cited in 2 of the 100 reviews we analyzed.
Scheduling reliability complaints: technician confirmed for 9am, arrived at 9:45 without communication, then dispatched elsewhere; customer waiting all day with no update (themeCounts.slow_response=1, unprofessional=2).
“The technician (Cesar) confirmed the night before he would be there at 9. 9:45 and no technician or communication. We called and he said he had been sent somewhere else and would be there in an hour. Around 1pm we called again. At this point we cancelled. My husband ended up taking the day off work.”
Cited in 2 of the 100 reviews we analyzed.
Keep it in proportion: these concerns are cited in 4 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“We used Mesa Plumbing to replace two hot water heaters in our duplex in 2007. At the time, we were unhappy to learn that they would only do the work at a "flat rate" based on what their book said the job would cost (as opposed to time and materials). They estimated that each job would take a half day and cost $700 for labor, plus $700 for the heater. (And we had two heaters, because it's a duplex, hence the final …”
“Avoid this company! I would give them a 0 if I could. We scheduled an appointment for an urgent plumbing issue related to a broken pipe. They then called back, cancelled, and refused to reschedule. The front office receptionist was incredibly rude, and upon their cancellation said that they could not reschedule us for at least one to two months. Really? We used this company previously for a boiler installation, and …”
“BEWARE! I called to get a quote for a repair on my evap cooler. The guy on the phone, Matt, said that quotes are free and confirmed it with management before we agreed to a time, since I live slightly out of town. The technician arrived and I told him what was going on. He said that Matt was wrong, assessments aren't free and they cost $340. I noted that I was told it was free and signed the document, thinking we …”
Positive
“Quinn Molina was professional, cordial, and careful in doing the job. The result was great, He explained everything he did. I highly recommend him and MESA.”
“Austin helped with a pipe installation and did a fantastic job. He carefully checked for leaks, made sure everything was installed correctly and handled issues efficiently without rushing. I’d happily call him again for any plumber works that we need. Moving forward, I’ll be a Mesa Plumbing customer for all my plumbing needs. Certified Local Plumbing Company in Boulder”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.
Newest review in our sample: Feb 2026.
Across platforms
Should you hire Mesa Plumbing, Heating and Cooling?
Hire if
- You need high-quality work that holds up over time
- You need fast same-day or after-hours response
Think twice if
- You want detailed upfront explanations
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own Mesa Plumbing, Heating and Cooling?
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Find plumbers near you
Mesa Plumbing, Heating and Coolingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Longmont · Rollinsville · Westminster · Lyons