Meetze Plumbing
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1 concern
Significant pricing fairness concern: 1 of 5 reviews documents aggressive initial quotes ($1,790 for simple work), defensive management response to complaint, and customer report of feeling 'taken advantage of'—particularly concerning for seniors on fixed income
Trust Score: 0/100 · Based on 1522 reviews
Our Verdict
#13 of 17 in Lexington, SC
- Emergency and same-day calls
- Water heater install/repair
- You're highly price-sensitive
Hire if: You need a plumber who actually shows up when scheduled
Hire if: You need fast same-day or after-hours response
Caution if: You need predictable, consistent service across every visit
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need detailed walkthroughs and written estimates before work starts
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 1522 Reviews Tell Us
Emergency Response
Emergency and same-day calls
What To Watch Out For
Pricing structure appears inconsistent and potentially exploitative—one reviewer received a $1,790 initial quote for straightforward 20-minute drain/valve work, then a 'senior discount' of $575 after pushback, with the company later defending the inflated price
Significant pricing fairness concern: 1 of 5 reviews documents aggressive initial quotes ($1,790 for simple work), defensive management response to complaint, and customer report of feeling 'taken advantage of'—particularly concerning for seniors on fixed income
Quality & Professionalism
High-quality workmanship with creative problem-solving—4 of 5 reviews praise skill, attention to detail, and professionalism
Communication
Exceptional responsiveness to emergencies—technicians arrive early, call ahead, and complete work same-day
Pricing
Pricing structure appears inconsistent and potentially exploitative—one reviewer received a $1,790 initial quote for straightforward 20-minute drain/valve work, then a 'senior discount' of $575 after pushback, with the company later defending the inflated price
Customer reviews
Reviews from Google, Yelp & more
Will was great. He looked at what I knew was going to be a challenging repair and was able to think on his feet to come up with a better solution than initially anticipated. Great service. Great attitude. Not a stray drop of water spilled.
My water heater under my crawl space had a leak. I made an appointment with Meetze and Mike was able to replace my water heater and relocate it to the side of the house where it will be easier to repair in the future. All work was completed the same day I scheduled the appointment and I had hot water again. Mike was very knowledgeable and answered all of the questions that I had for him.
I was concerned about the wide time frame given for estimated arrival, that i would have to stay around the house all day waiting, however thankfully the technician called earlier that I expected [8:30]. Jack was kind and professional, listened to the issues i had and got right to work searching for the leak(s). After locating it, he gave me two quotes, I agreed to what best suited my home and about 2 hours later he had me all fixed up, checked the meter to make sure it wasn't running insanely high any longer and now next month i don't expect to see a $300+ water bill. I appreciate Meetze quickly rescheduling me when i had to cancel from the previous week and if ever I need any other plumbing work, Meetze is my go to.
I believe it is important to share our recent experience so others can make informed decisions when selecting a plumbing company. We contacted Meetze Plumbing of Irmo, SC to replace two sink drains (drains only, not P-traps) and four shut-off valves (hot and cold for each sink) in our master bathroom. The existing shut-off valves were builder-grade push-in types, and we requested turn-handle style replacements. Prior to the appointment, I cleared out and thoroughly cleaned the cabinets to ensure easy access for the technician. After assessing the work, the technician presented us with an initial quote of $1,790.00. We were extremely surprised by this amount and declined. He then contacted the owner to discuss pricing. After a few minutes he returned with a “senior discount” price of $575.00. While this was significantly lower than the original quote, we still felt it was excessive for what appeared to be a straightforward 20 minute repair. For context, I priced the same drains at $12.48 each and the shut-off valves at $9.98 each at Lowe’s Hardware. Even allowing for markup and labor costs, the pricing seemed disproportionately high for what was described as a relatively quick and easy job. Because we had already prepared for the work and did not want to incur a potentially high service call fee after declining, we reluctantly agreed to proceed. In hindsight, we regret not obtaining additional estimates before moving forward. We are seniors on a fixed income, and this experience left us feeling taken advantage of. We believe pricing should be fair, transparent, and reasonable—especially when serving customers who may be more vulnerable to high service costs. We hope others will carefully compare estimates and research companies before committing to service with Meetze Plumbing. Our intention in sharing this experience is simply to encourage informed decision-making. I do not recommend Meetze Plumbing of Irmo SC due to their disproportionately high charges. UPDATE: Meetze Plumbing responded by leaving me a message to contact them to rectify the situation. Upon calling, I spoke with a visibly dissatisfied manager who inquired about my request. I informed him that I had received an email from Google requesting a callback. However, their response was insincere. Once I spoke with the manager, he stated that the price of $575 was appropriate for a 20-minute, straightforward job. This company’s actions are concerning, as they appear to prioritize profit over customer satisfaction. While I understand the economic challenges faced by businesses, doubling prices is not a viable solution. The company’s behavior suggests a lack of genuine concern for its customers. I strongly advise against engaging with Meetze Plumbing of Irmo for any minor repairs. Their pricing is often inaccurate, and their greed-driven approach is unacceptable.
I had a wonderful experience with Meetze Plumbing today. Eli and his teammate arrived exactly when they said they would, and from the moment they stepped in, their politeness and professionalism immediately put me at ease. They took the time to clearly explain what they were doing, worked efficiently, and handled everything with great care. What impressed me the most was their dedication and work ethic — they stayed focused the entire time and made sure the problem was fully resolved. After finishing the job, they cleaned the work area so well that you could hardly tell any repair had been done. I truly appreciate their honesty, their skill, and the respect they showed while working in my home. Thank you, Eli and the Meetze Plumbing team, for making a stressful situation so much easier. Highly recommended!
Business details
Service area
Based in Lexington. Serves 5 nearby cities within 20 miles:
Meetze Plumbing