M.D. Wells Plumbing Service LLC
Plumber · Cullman, AL
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Our verdict
M.D. Wells holds a 4.1 Google rating (43 reviews); 4 of 5 analyzed are 5-star but 1 detailed 1-star cites an incomplete repipe — old pipes left connected rather than fully replaced — flagging a job scope gap.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #10 of 14 plumbers we've reviewed in Cullman, AL · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Honored original quote despite scope expansion — added toilet replacement mid-job, still charged the agreed price
1 cited review
“He re-piped my whole house and (surprisingly) had to replace a toilet and still only charged me the quote he gave me. They are honest and hard working.”
Emergency septic pump repair handled with same-call responsiveness; repeat quality work across multiple service types including tankless HW heater, sinks, and toilets (themeCounts.professional=3, workmanship=2)
1 cited review
“Mr. Wells and his team were super-responsive for us in a recent emergency situation, and he's done super-quality work for us several times in the past. I feel so much better about our septic pump now that he's fixed it.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
1 detailed complaint (of 43 total reviews) describes a replumb that left old pipe in place, causing ongoing issues — small review count makes this a meaningful red flag
“They only completed the job to the point of connecting new pipes to old pipes — the job was only partially done.”
1-star review cites incomplete replumb — new pipes were connected to old polybutylene segments, leaving the job only partially done; customer had to seek additional work elsewhere
“They only completed the job to the point of connecting new pipes to old pipes — the job was only partially done.”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Ive had an experience to say the least. In 2022 I had them come out to give me a quote to replumb my entire house. I was given a quote and signed an agreement to that quote. The employee sent out told me they would call me to schedule when they would return to start the work after a week I called them to see if they were still coming out to do the work we agreed on. They quickly stated they were coming out the next …”
Positive
“Mr. Wells and his workers do an EXCELLENT job. They are honest, dependable, and know what they are doing. I HIGHLY recommend this company for any and all plumbing and hot water needs. Great people!”
“I’ve had MD Wells out to fix all kinds of plumbing issues with the home that I renovated. They’ve changed out my tankless HW heater, plumbed sinks, replaced toilets, fixed existing fixtures, fixed leaks, etc. They are always professional, on time, do great work, and charge a fair price. They are the best plumbing team I’ve ever worked with, definitely recommend!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 43 reviews so far. Treat this as a first read.
Newest review in our sample: Feb 2025.
Should you hire M.D. Wells Plumbing Service LLC?
Hire if
- You need transparent, predictable pricing with no surprise fees
- You need fast same-day or after-hours response
Think twice if
- You need detailed walkthroughs and written estimates before work starts
- You need airtight scheduling and guaranteed arrival times
Advice derived from the review analysis above — how we decide.
Own M.D. Wells Plumbing Service LLC?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.