McAfee Heating, Air Conditioning, and Plumbing
Plumber · Beavercreek, OH · Open 24 hours per Google listing
Our verdict
Excellent pricing and communication when things go smoothly, but cleanup and follow-up instruction gaps suggest inconsistent job completion standards.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #10 of 15 plumbers we've reviewed in Bellbrook, OH · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Pricing fairness: comes in under estimates and offers better rates than quoted (2 of 5 reviews mention fair/favorable pricing)
1 cited review
“came in under the estimate and given the better rate”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Communication and explanation: 3 of 5 reviews praise thorough explanations, transparency, and politeness during initial contact and service
2 cited reviews
“Amazing communication and interaction! They explain things very thoroughly”
“came in under the estimate and given the better rate”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Professional demeanor and courtesy: 4 of 5 reviews highlight professionalism, respect for homes, and courteous behavior
2 cited reviews
“came in under the estimate and given the better rate”
“Amazing communication and interaction! They explain things very thoroughly”
Cited in 4 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
With only 5 reviews analyzed, one negative experience (20% of sample) documenting poor cleanup and lack of system training is notable; suggests potential quality control gaps on larger jobs
“didn't clean up the mess where the old water heater was moved”
Inconsistent cleanup: one review reported technicians did not clean up mess after water heater and valve replacement work
“didn't clean up the mess where the old water heater was moved”
Incomplete customer education: customer received minimal information on new filtration system operation (salt refill process, where to purchase salt) despite significant investment
“didn't clean up the mess where the old water heater was moved”
Time estimation vagueness: technician gave unclear time estimates ('yeah') during a 5.5-hour job and did not proactively communicate progress
“didn't clean up the mess where the old water heater was moved”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Have always been happy with this company and their service. However after paying a lot for a new water heater and water filtration system I thought the technicians could’ve been better. There was a lot of slamming doors and after 3 hours in our home I asked how much longer it would take they said they would be done soon. Then an hour later I asked again and asked do you think 30 min or an hour and they answered …”
Positive
“True to their word!! I needed the vents cleaned and spoke with McAfee over the phone. I wish I knew who I spke with as she was polite and helpful. I was given what seemed to be a fir quote based on what I was asking. They offered me a window and service and I did approve. Mike, Cameron and Crater arrived and took excellant care to be sure they were not tracking in snow nor mud as the tempetures drasticlly changed …”
“Matthew and the crew with him were awesome. From the minute they showed up they hit the ground running. There dedication to the job was outstanding. Very professional and courteous. When the job was finish I didn’t even know they had been here. There was no mess, trash or any trace of anything that they were here. I can’t say enough good things about them.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 3,780 reviews so far. Treat this as a first read.
Newest review in our sample: Mar 2026.
Should you hire McAfee Heating, Air Conditioning, and Plumbing?
Best for
- Budget-conscious homeowners
Hire if
- You need a plumber who actually shows up when scheduled
- You need transparent, predictable pricing with no surprise fees
Think twice if
- You need guaranteed sub-hour response for true emergencies
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own McAfee Heating, Air Conditioning, and Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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