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May Rex Plumbing & Pumps Service

Lawrence, IN
4.8(21 reviews)
RESPONSE

Fast Response

Reviewers confirm quick response

EMERGENCY

Not Verified

No emergency data in reviews

PRICING

Budget-Friendly

Fair Pricing ✓

RED FLAGS

1 concern

Unresponsive to non emergency appointment requests: reviewer explicitly reported no callback after being promised a same day call, then ignored follow up voicemail

Trust Score: 0/100 · Based on 21 reviews

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How they score across what matters

Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 21 Reviews Tell Us

Emergency Response

Quick on-site diagnostics and repair speed: one reviewer completed 1.5-hour full diagnosis and repair with cleanup

What To Watch Out For

Callback and office communication failures: 1 of 5 reviewers received no response after multiple voicemail requests across 2+ days

Unresponsive to non emergency appointment requests: reviewer explicitly reported no callback after being promised a same day call, then ignored follow up voicemail

Quality & Professionalism

High-quality workmanship: 3 of 5 reviewers praise doing jobs right the first time and completing work smoothly

Quick on-site diagnostics and repair speed: one reviewer completed 1.5-hour full diagnosis and repair with cleanup

Communication

Callback and office communication failures: 1 of 5 reviewers received no response after multiple voicemail requests across 2+ days

Pricing

Exceptional value pricing: 2 of 5 reviewers explicitly mention costs significantly below expectations or fair rates

Fast ResponderFair Pricing

Customer reviews

Reviews from Google, Yelp & more

D
Darrell N

Excellent service, reasonable wait time, Rex & Kyle showed up, I explained my problem, they immediate diagnosed my water leak, spliced in a new piece of copper pipe,retested, no leak now, cleaned up any mess they made, bill was about half what I expected, total repair time 1.5 hour. Highly recommend Rex May Plumbing. Thanks guys, hope you enjoyed your lunch.

T
Trey Kunz

I had used Rex May plumbing for nearly 20 years. Great service and prompt. They always did the job right the first time. I wish they had a Southside location.

M
Matt

Helped out big time with my sump pump problems. Stand behind their work and have fair prices. Family run with great customer service. I'm glad I found such a quality plumber nearby. If you're looking for a knowledgeable and honest plumber this is your best choice. Thank you!

M
Mark Malott

I called and requested service on two small items I needed repairs on. I was told I would receive a call back later that afternoon to schedule an appointment . That call never came. No problem everybody gets busy. Another whole day goes by and still no call back. I call again during office hours and leave a message on the recorder. Another day goes by and still no call back. You would think a courtesy call to simply say we are booked up right now, you might want to seek another plumber. So much for good service, more then likely a blessing, if they will disrespect you with a very simple matter I can only imagine how poor the quality of work would be as well.

A
Andrew Fier

I called about 5 different plumbers for estimates on a slab leak at my house. Rex May was the most friendly and the most prompt. I booked them for the work and everything went smoothly, finishing on time and on budget. Highly recommended!

Business details

Phone
(317) 823-6379
Address
11630 Oshawa St, Indianapolis, IN 46236, USA
Hours
Varies — check website

Service area

Based in Lawrence. Serves 6 nearby cities within 20 miles:

Last updated June 25, 2026 · Data from Google Reviews
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May Rex Plumbing & Pumps Service

4.8$
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