Max's Plumbing Services
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Claims 24/7
Self-reported — not confirmed by reviews
Budget-Friendly
Fair Pricing ✓
1 concern
Communication inconsistency: one customer reported Max hung up abruptly during initial quote call, and later communication about arrival time was vague until specifically pressed
Trust Score: 0/100 · Based on 41 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 41 Reviews Tell Us
Emergency Response
Scheduling reliability issues: promised 3pm arrival but arrived at 6pm; customer noted Max is 'busy' and delays are expected trade-off for lower pricing
What To Watch Out For
Scheduling reliability issues: promised 3pm arrival but arrived at 6pm; customer noted Max is 'busy' and delays are expected trade-off for lower pricing
Potential quality control concern: one review reports faucet malfunction the day after repair, possibly due to debris left in pipe during work
Communication inconsistency: one customer reported Max hung up abruptly during initial quote call, and later communication about arrival time was vague until specifically pressed
Quality & Professionalism
Respectful, personable demeanor; assistant and Max both noted as likable and professional in manner
Potential quality control concern: one review reports faucet malfunction the day after repair, possibly due to debris left in pipe during work
Respect for Your Home
Respectful, personable demeanor; assistant and Max both noted as likable and professional in manner
Pricing
Consistently fair pricing across multiple reviews, with customers noting affordability compared to competitors
Scheduling reliability issues: promised 3pm arrival but arrived at 6pm; customer noted Max is 'busy' and delays are expected trade-off for lower pricing
Customer reviews
Reviews from Google, Yelp & more
John ist the best, old-school, transparent, and direct, which I value. He is fairly priced and responsive.
I've used Max for past 40 years. Yes sometimes he takes longer than you want but he is a busy man. He doesn't try to cheat people, he doesn't over charge. He does good job. He knows his stuff. So you can wait till he gets there or you can pay high prices to get it done in your time. I vote Max's...
The Gentlemen Mr. Max and his Associate did a Outstanding job on Resetting both toilets. They were prompt and respectful. The reviews I saw previously was not true. The Man was nice and showed a real passion for his job.The price was cheaper than most Plumbers would charge. He educated my Tenant on ways to keep the sewer system from getting bad. I Highly recommend Max Plumbing. Thanks!
Let me start from last week. I called Max to see if I can get a quote for a price comparison. Max provide the info, then hung up. At the time I thought okay, maybe he had a bad day. So I called again and this time I schedule for a repair next week, the only reason I decide to go for his service was price which was affordable and he was nearby. Max had said he would be there in the afternoon but didn't specifically say until I asked. Then he respond through text "three o'clock" but arrived at six. Max and his assistant to come over to fix the leak. He did decent job. Then for some reason he spit the inside of kitchen faucet hose which was weird. At the end, everything was working fine until a day later the water flow of the faucet stopped. I think he might have left whatever he used to clog the pipe to stop the leak. Anyway Max and his assistant were nice. But I don't think I going to ask for there service again.
Had a pipe busted underneath the house and water running into the street. Max and assistant arrived on the scene, diagnosed the problem and fixed it. Charged a reasonable amount and everyone satisfied. He and his assistant were likable and I would recommend them to everyone. Probably one of the few plumbers around that will get under a house and fix problems
Business details
Service area
Based in Harker Heights. Serves 5 nearby cities within 20 miles:
Max's Plumbing Services