Mastermind Plumbing
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Mid-Range
Based on review analysis
1 concern
2 of 56 reviews (1★ and 2★) flag pricing disputes: $325 quoted for fill valve replacement (4 of 56 reviews on toilet repair) and "highly overpriced for work done" per separate reviewer—expensive theme in 1 review.
Trust Score: 75/100 · Based on 55 reviews
Our Verdict
#17 of 31 in greenville
- Emergency and burst pipe repair
No major caveats
Hire if: You need fast same-day or after-hours response
Hire if: You need a plumber who actually shows up when scheduled
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need warranty-grade work on a complex or high-stakes install
How they score across what matters
Based on 56 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 55 Reviews Tell Us
Emergency Response
fast_response cited in 10 of 56 analyzed reviews; Zack responded to a 10 PM water heater failure, discussed options by 10:30 PM, and resolved fully within 24 hours per 1 review.
Same-day emergency work confirmed in 6 of 56 reviews (same-day-plumber slug count); Zack completed lightning-strike water line destruction repair same day in 1 review.
Emergency and burst pipe repair
What To Watch Out For
1 of 12 sampled reviews (rated 2★) describes long travel time to site and below-average service; 1 separate 1★ review cites $325 quote for a $15 toilet fill valve with pressure tactics from owner and manager.
2 of 56 reviews (1★ and 2★) flag pricing disputes: $325 quoted for fill valve replacement (4 of 56 reviews on toilet repair) and "highly overpriced for work done" per separate reviewer—expensive theme in 1 review.
Customer reviews
Reviews from Google, Yelp & more
I had a toilet issue that was driving me crazy, and Mastermind Plumbing saved the day! They were super friendly, explained everything clearly, and fixed the problem fast. No mess, no hassle—just great service. I’m so grateful for how easy they made the whole process. I’ll definitely be calling them again for any plumbing needs.
Highly recommend! We had an excellent experience with Mastermind. They were prompt, professional, and clearly knew what they were doing. The work was done quickly and correctly, and they made sure we stayed informed the entire time! Its hard to find reliable service these days, but Zach went above and beyond. We’ll definitely be calling them again for any plumbing needs!
Top tier service providers right here! From my first inquiry to end of job, these guys were very professional, thorough and knowledgeable. I put in an emergency request and quickly received a follow up call from the business owner asking more details about the issue. The very next morning they were out diagnosing and resolving. They were very clean with their work as well, taking up very minimal space and leaving no mess. The communication and information provided gave me some peace of mind during a frustrating time. I’m definitely keeping them in mind for any future needs, so I would recommend to anyone!!
These guys tried charging me $325 to replace the fill valve in my toilet. I told them, respectfully, I wasn’t going to pay $325 for that yet they asked me numerous times if I wanted them to do it. Then their manager or owner pulled up in his truck and personally asked me why I didn’t want it. I informed it that I knew it would only cost me $15 at Walmart and 20 minutes of mine. Then they showed me a leaky valve that was never leaky before they arrived and has not leaked since they left, and told me it would usually be an easy replacement to make but due to the location of the valve, they would either have to cut through my wall to get to it, or replace all of the piping, which would run me $825. I told them I didn’t want it and they told me I could think about it and let them know in the future if I wanted it done. Then they sat outside my house for a good 20 minutes and came back to the door asking again if I wanted it done. Finally, after I told them no again, they left. In total they were at my house for maybe like 2 hours. They did replace my PRV (which was rusty and leaking) which I appreciate, water pressure has been great since then! The work they did was good, but after trying to charge me $325 for a simple replacement (which I did today and only cost $15 and 20 minutes) I couldn’t trust anything else they offered. Especially the issue they discovered, that was never an issue before and hasn’t been since. If I ever have plumbing needs in the future I will not go to them. I would respectfully encourage others to do the same.
This guy charged me $325 to install a faucet. 45 minutes of work for one person. In context, an electrician installed two ceiling fans, two outdoor lights, and a new outdoor outlet for $350 during the first week of September.
Mastermind Plumbing is hands down the BEST plumbing service we’ve ever experienced! From start to finish, Zack and his crew went above and beyond to provide outstanding, friendly, and professional service. We had an urgent need, and they didn’t hesitate to prioritize our job, handling it with efficiency and expertise. Zack’s team worked quickly without compromising quality, and their attention to detail was unmatched. They made us feel valued as customers, explaining everything clearly and ensuring we were comfortable every step of the way. It’s rare to find a company this dependable, hardworking, and genuinely caring. If you’re looking for top-notch plumbing service, look no further than Mastermind Plumbing. We cannot recommend them highly enough!
This company was awesome to work with. Found out about my water heater being down around 10pm. Submitted a request. By 10:30pm, I was on the phone with the owner troubleshooting and gathering information for them to help resolve and get us hot water back to the house. I had a pretty busy schedule during all of the chaos before the holidays and the owner and his team had it resolved fully in less than 24 hours. Zack/Zach (apologies on potential misspelling of your name) spent a lot of time on the phone with me answering questions and finding the best and quickest route to go. He was very transparent and awesome to work with. Awesome experience the entire way around and will be using this team again in the future
I recently hired Mastermind Plumbing to replace an outdated kitchen sink, and I couldn't be happier with the service I received. From the initial phone call to the completion of the job, their communication was excellent. The plumber arrived promptly, assessed the issue quickly, and provided a clear explanation of what needed to be done. The work was completed efficiently, and the plumbers even took the time to clean up after themselves. Overall, I highly recommend Mastermind Plumbing for their professionalism, expertise, and outstanding customer service.
My husband and I are remodeling our home and had to update our plumbing. Zack, Charles and Al were on top of it all and they were very pleasant even when they had to crawl under the house in the crawl space.Mastermind Plumbing can fix all of your plumbing needs. Zack kept me informed of all the work that was being done to make sure I understood everything and answered my questions when I had them. I WOULD recommend Mastermind Plumbing to anyone who needed help or has a plumbing emergency. Zack is very Exact in what he does!
[🚿🚽🚿] Mastermind Plumbing, which "Zack," is the "BiG DoG," and that's the point really, as O.N.C.E. you choose Him, Y.O.U. will N.E.V.E.R. G.O. B.A.C.K./🤗THANX,ZACk-From:Mark&Kerry@2024.... 💦🚿💦Zack had just recently fixed our plumbing under our kitchen sink, he not only did it in record time, the final finish photo demonstrates his fine skills, as he replaced our old trap, and replumbed all the surrounding piping, W.H.A.T. a difference, W.O.R.K.S. like a D.R.E.A.M.💦🤗💦
Zack was awesome! Master Mind plumbing was such a blessing. They are there in an instant. My son and nephew broke our spicket in the back… needless to say we needed help. Master mind was there within the hour. Friendly, happy to do the work, answering questions and all around just wonderful. We’ve been utilizing the services Master Mind Plumbing offers ever since! (4x or more since) Trustworthy and reliable I’d recommend this company a million times over.
Zack was referred to me by one of my neighbors after my property sustained a significant lightning strike. My main water line was destroyed and he was quickly able to diagnose my problems, offer a solution and complete the necessary work the same day. Both he and Chuck his helper were professional and I would highly recommend them. Should I have any plumbing needs in the future, I only have 1 contact in my list. Plumbing needs, call Zack.
Zack worked for me on custom and trac homes for many years he was dependable, on time and very skilled in the work-plumbing he did for me. I considered him as a great friend and one of the top skilled plumber I know. I wish him the best of luck to him in his plumbing business I know he will do the job he’s ask to perform.And may God bless you and your mom Zack!!! (Mark Harkins)
I contacted Mastermind Plumbing Saturday evening to fix our clogged tub. Zack and his team came to our home on Sunday, fixed the tub and our slow-drain sink in the other bathroom, and all of this was done at a reasonable price. They were courteous and knowledgeable, provided transparent pricing, and gave us tips on keeping the drains clog-free. We recommend Mastermind Plumbing.
Zack was able to fit me in the same day and take care of my issue. There were multiple hurdles that he and Al both worked through seamlessly. They were very professional as well as personable and their work was superb, and my dogs loved them. I would definitely recommend them for any plumbing needs!
Business details
Service area
Based in Greer. Serves 6 nearby cities within 20 miles:
Mastermind Plumbing