Mass Pike Plumbing & Heating
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Budget-Friendly
Based on review analysis
None Found ✓
No significant concerns in reviews
Trust Score: 92/100 · Based on 73 reviews
Our Verdict
#2 of 15 in worcester
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
No major caveats
Hire if: You need a plumber who actually shows up when scheduled
Hire if: You need clear communication and upfront explanations
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need guaranteed sub-hour response for true emergencies
How they score across what matters
Based on reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 73 Reviews Tell Us
Emergency Response
Pipe burst on a cold Friday night — customer contacted Evan Saturday morning and had a replaced water heater with all connections done same day
What To Watch Out For
No significant concerns found in reviews ✓
Quality & Professionalism
Reviewer specifically notes no pressure, just honesty — explains options, explains process, and spotless cleanup every time
Communication
Reviewer specifically notes no pressure, just honesty — explains options, explains process, and spotless cleanup every time
Customer reviews
Recent Google reviews
Excellent service from start to finish! The plumber arrived on time, was extremely professional, and explained everything clearly before starting the work. The repair was done quickly, pricing was fair, and they left everything clean and tidy. Highly recommend this company for anyone needing reliable plumbing services.
Quick and easy, nice guy
Evan’ service was great. He arrived on time and fixed and replaced the pipe problems.He then installed our new washer and dryer. He also replaced our dryer hose that goes outside. His price was very reasonable.
I’m a homeowner who has trusted Evan from Mass Pike Plumbing for years, and there’s no one I would call before him. He’s handled everything for me from unclogging tubs, repairing toilets, replacing and fixing my boiler, and most recently rescuing me when my sump pump broke and water started flooding the basement. Evan treats every home like it’s his own. His attention to detail is unmatched and he never cuts corners. At the same time his time management is incredible because the job gets done right and it gets done fast. He’s extremely knowledgeable and always takes the time to explain what went wrong, how to prevent it, and what future issues to watch for. I’ve recommended Evan to countless people and they can’t stop raving about him. Even my former landlord, who first hired him years ago, was so impressed with his work that he began calling Evan for all of his properties and business needs. Work with Evan once and you’ll never look anywhere else. If you want a plumber who is honest, reliable, and truly cares about protecting your home, Evan and Mass Pike Plumbing are the only choice. He’s not just a plumber, he’s peace of mind.
I recently had the pleasure of working with Mass Pike Plumbing & Heating, and I couldn’t be more impressed with their professionalism, reliability, and quality of work. From the moment I called, Evan was courteous and responsive, scheduling an appointment that worked with my schedule. Evan arrived on time, quickly diagnosed the issue, and clearly explained the repair process. Not only did he fix the problem efficiently, but he also went the extra mile to ensure everything was working perfectly before leaving. He kept the workspace clean and treated my home with respect — which I really appreciated. It’s rare to find a company that combines skill, honesty, and great customer service, but Mass Pike Plumbing & Heating checks all the boxes. I wouldn’t hesitate to call them again or recommend them to anyone in need of plumbing services. Thank you again for a job well done!
Evan Ryan & Mass Pike Plumbing & Heating are THE BEST! Evan is one of the hardest working people I have ever met in my entire life. I met Evan years ago and whenever I have any issue with my plumbing, Evan is there right away! Evan has installed a rainforest showerhead for me. Evan has come on a Sunday and fixed a clogged kitchen sink that was full of crushed egg shells in the garbage disposal. (he also taught me that the garbage disposal is for crumbs and not for actual food!) Evan has come to my office and unclogged a toilet on a Sunday. He is also installed plumbing for a washer and dryer at my office. He always gives a fair price and he always cleans up after himself and leaves the place nicer than he found it. I highly recommend Evan and Mass Pike plumbing and heating! 10/10 Recommend! 😀
I had an awful plumbing situation at my grandmother's house after business hours. The only person to call us back was Evan. I was very upset when he called, and he took the time to calm me down, and assured me he'd be able to make it out to the house. He did! He was so kind, and walked us non-plumbing folks through the process, the payment, and resolution. On top of his technical expertise, he was respectful of her home, and left everything cleaner than when he arrived. Finding a professional with this level of reliability and integrity is rare which is why I'm a customer for life. You can trust Mass Pike with your grandma! And let’s be honest, you definitely want this guy on your side in a shitty situation.
Doing business with Evan was a satisfying experience! He came to rescue me when I most needed. Long story short: The pipe connection to my water heater burst on a cold Friday night around 10:50pm. Instantly I was left with no hot water in the house. I contacted Evan first thing Saturday morning, after seeing all his great reviews. He promptly showed up, diagnosed my water heater with rusty pipes, and gave me a fair estimate. Evan replaced my water heater and all the plumbing connections on the same day. From now on I’ll be Evan’s customer for all my HVAC/plumbing needs. Thank you, Evan! Keep up the outstanding work! Allan Pires
When we lost heat and hot water we had another company come out, who after hours, said we needed some part that took a week to come in. After a week with no hot water they installed the part and still no heat and hot water. Our niece then gave us the number for Evan and Mass Pike Plumbing & Heating. Evan came right away and within 15 minutes knew what was wrong. He had it fixed and cleaned up in under an hour and at a very good price!! Evan is extremely knowledgeable, professional, and friendly. Evan and Mass Pike Plumbing & Heating will now always be our go to and I will definitely recommend Evan whenever I can!
Evan has been our go to Plumber for a couple years now. He is very responsive with communications and he always makes room for us in his schedule. We feel confident and safe with Evan as our plumber. He is respectful, trustworthy and reliable. He has been able to diagnose all our problems and fix them same day or within a couple days. If you are looking for a reliable plumber for any of your plumbing problems or emergent needs Evan is your guy. He will show up, ready to figure out how to help your family best, he will communicate clearly, and he will get the job done in a timely manner.
Evan was dispatched to my home due to my toilet not working properly and bathroom sink clogged . He arrived on time and went straight to work. He was attentive to the situation . Explained every step of the way . Even caught a leak I wasn’t aware of. 🫣Identified the problem and remediated as quick as possible. I couldn’t be more happy with the service. If you’re looking for prompt, professional, knowledgeable and overall positive experience look no further then Mass Pike Plumbing and Heating. Tell them Gigi sent you .
Quiero recomendar a mi plomero Evan, quien hizo un trabajo excelente!!! Sus empleados son muy profesionales y, además, hablan español, lo cual fue de gran ayuda para entender claramente el problema con mi plomería. Se tomaron el tiempo para explicarme todo con paciencia y amabilidad. Además de ser muy amable y profesional, ofreció un precio justo por un servicio de alta calidad. ***Sin duda volveré a contratarlo y lo recomiendo totalmente a cualquiera que necesite un plomero confiable!! Gracias Evan!
Evan did an outstanding job with my plumbing repair. He was professional, efficient, and clearly knew exactly what he was doing. The work was completed quickly and the results are perfect — everything is running smoothly again. I’m so happy with the quality of his work and the care he put into the job. It’s such a relief to have everything fixed properly. I highly recommend Evan to anyone who needs reliable, skilled plumbing help. Truly a five‑star experience!
Mass Pike Plumbing and Heating installed my dishwasher and I couldn’t be more pleased with their service.. They arrived when they said they would, worked quickly and efficiently, and cleaned up afterwards. They did all this with friendly service and reasonable prices. In fact, they were so good that I used them to install a new sink and toilet in my bathroom. This company is reliable and friendly and I highly recommend them,
All of a sudden I had no hot water and reached out to Evan who literally came the next day and he didn’t have to come right away but he did. He already knew what the issue was and I needed a new water heater thing in the basement. He got the work done at a reasonable time and very quickly. Very honest, straightforward. Evan is amazing at what he does and I’m glad I have someone like him who I trust to service my home.
Business details
Service area
Based in Worcester. Serves 4 nearby cities within 20 miles:
Mass Pike Plumbing & Heating