Mason & Son Plumbing & Heating Inc.
Unknown
No response data yet
24/7 Verified
Confirmed by reviews
Budget-Friendly
Fair Pricing ✓
None Found ✓
No significant concerns in reviews
Trust Score: 0/100 · Based on 64 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 64 Reviews Tell Us
Emergency Response
Emergency and same-day calls
What To Watch Out For
No significant concerns found in reviews ✓
Quality & Professionalism
Technical expertise and professionalism: Technicians consistently described as knowledgeable, professional, and courteous with clear explanations of work performed
Communication
Emergency responsiveness: Called back within minutes on Sunday and dispatched next morning; hot water tank leak addressed immediately with same-day replacement
Pricing
Honest diagnosis and fair pricing: Recommended repairs instead of unnecessary replacement, saving customers thousands versus competitor quotes
Customer reviews
Reviews from Google, Yelp & more
We were having some HVAC issues and another company came out and recommended we that we replace everything for thousands of dollars. Mason & Son sent a tech out to diagnose and repair our HVAC issues for a fraction of the cost on the first visit! These guys are honest and provide high quality service.
So appreciative of them. My mom was in a bind with a clogged drain. I called in a Sunday and they called back within a few minutes. They came the next morning and fixed it. We had family coming the next day!! Highly recommend! Thank you ! It's the second time we have used them
HVAC went out on Thursday and by Friday afternoon had a new system installed and running great. Technicians were professional and highly knowledgeable. This company went above and beyond to get this system installed. Justin and Rob outstanding job.
As a former submariner I am used to working with the best of the best and I am glad to say that this company is one of the best of the best in the area. From my initial contact to the completion of annual maintenance they were consistently professional courteous and timely. Robert my HVAC technician displayed outstanding knowledge of the profession and explained all the readings on the refrigeration unit as he went along and cleaned it. I highly recommend this to anybody in the area as I will definitely be using them again.
David and his team are fantastic. Woke up to my hot water tank leaking water and they had someone here immediately replacing it. I’ve also used them for a new AC unit a few years ago. At the time they warned me I would need a new water tank soon, so I knew who to call once it finally broke. I have a little one so I appreciate the urgency in which they were able to get me in so that he can have a nice warm bath tonight. Thank you again!
Business details
Service area
Based in Newport News. Serves 3 nearby cities within 20 miles:
Mason & Son Plumbing & Heating Inc.