Magnolia Plumbing
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Premium / Upsells
Membership programs detected in reviews
2 concerns
Pricing fairness dimension scored 0/100 despite no pricing complaints in reviews—dimension score may be unreliable or based on external data not reflected in customer feedback, upselling concerns
Trust Score: 0/100 · Based on 69 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 69 Reviews Tell Us
Emergency Response
Exceptional responsiveness and speed: 4 of 5 reviewers explicitly mention quick arrival, prompt scheduling, or rapid service completion
Emergency and same-day calls
What To Watch Out For
Not enough data to identify weaknesses; all 5 available reviews are 5-star ratings with no pricing, quality, or service complaints mentioned
1 review mentions membership programs or upselling
Pricing fairness dimension scored 0/100 despite no pricing complaints in reviews—dimension score may be unreliable or based on external data not reflected in customer feedback
Upselling concerns
Quality & Professionalism
Honest, efficient workmanship: reviewers describe technicians as knowledgeable, professional, and providing honest solutions
Not enough data to identify weaknesses; all 5 available reviews are 5-star ratings with no pricing, quality, or service complaints mentioned
Communication
Exceptional responsiveness and speed: 4 of 5 reviewers explicitly mention quick arrival, prompt scheduling, or rapid service completion
Outstanding communication throughout the process: 3 reviewers praise appointment communication, staff friendliness, and staying in touch during work
Pricing
Not enough data to identify weaknesses; all 5 available reviews are 5-star ratings with no pricing, quality, or service complaints mentioned
Customer reviews
Reviews from Google, Yelp & more
Sully and Aaron were great! Super quick and knew what they were doing!
I would highly recommend Magnolia Plumbing to all of my family and friends that have plumbing needs. Best communication and response time from any company I've dealt with in Alabama!
The people at Magnolia Plumbing are the absolute best! I’ve had them out to do several projects and they are always professional, prompt and helpful. Today they cleaned out a sewer line that has been backing up for a long while and finally just stopped draining. So thankful for their prompt and efficient services!
The woman I spoke with about the appointment was extremely friendly and professional (I’m so sorry I don’t remember her name). I really felt like the company wanted to help me. Keaton arrived on time, gave me an honest solution, and was able to quickly replace the water valves in my laundry room. I really appreciate their willingness to come help me before my new washer was delivered. Thank you Magnolia Plumbing!
Awesome customer service! Called to have them help convert a natural gas stove to LP and shorten a gas line. Set us an appointment quick and stayed in touch through the entire process. I personally own a small business and I was very impressed with their customer experience and the work was great! Would definitely use them again if I need any type of plumbing.
Business details
Service area
Based in Trussville. Serves 8 nearby cities within 20 miles:
Magnolia Plumbing