All plumbers
MP

Madden Plumbing Services, Inc

Hoover, AL
4.9(426 reviews)
RESPONSE

Fast Response

Reviewers confirm quick response

EMERGENCY

24/7 Verified

Confirmed by reviews

PRICING

Budget-Friendly

Based on review analysis

RED FLAGS

1 concern

Morning appointment delays documented. One of five recent reviews reports significant variance from promised arrival window (first thing vs. 11:30am), which is concerning for emergency/time sensitive calls.

Trust Score: 0/100 · Based on 426 reviews

Top pickTop pick
4.9Google

Our Verdict

Strong Hire

#6 of 9 in Hoover, AL

Best for
  • Emergency and same-day calls
  • Budget-conscious homeowners
  • Complex installs and remodels
  • Whole-house repiping
  • Emergency and burst pipe repair
Avoid if

No major caveats

Hire if: You need transparent, predictable pricing with no surprise fees

Hire if: You need high-quality work that holds up over time

Caution if: You need guaranteed sub-hour response for true emergencies

Caution if: You need airtight scheduling and guaranteed arrival times

How they score across what matters

Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 426 Reviews Tell Us

Emergency Response

Fast appointment scheduling and communication. Christina noted for quick scheduling (XwT9TY1vg42bzIORGeOa), and multiple reviews mention proactive contact from staff (EFoB0jOZQl87wLvjmPGX, XwT9TY1vg42bzIORGeOa).

Emergency and same-day calls

Emergency and burst pipe repair

Scheduling reliability during peak demand. One reviewer scheduled for 'first thing' but technician didn't arrive until 11:30am due to undefined delays (l2IcwxMM2NAS23dhvwqw).

What To Watch Out For

Scheduling reliability during peak demand. One reviewer scheduled for 'first thing' but technician didn't arrive until 11:30am due to undefined delays (l2IcwxMM2NAS23dhvwqw).

Morning appointment delays documented. One of five recent reviews reports significant variance from promised arrival window (first thing vs. 11:30am), which is concerning for emergency/time sensitive calls.

Communication

Fast appointment scheduling and communication. Christina noted for quick scheduling (XwT9TY1vg42bzIORGeOa), and multiple reviews mention proactive contact from staff (EFoB0jOZQl87wLvjmPGX, XwT9TY1vg42bzIORGeOa).

Fast ResponderGood Communicator24/7 Verified by Reviews

Customer reviews

Reviews from Google, Yelp & more

J
jennifer wilson

I cannot say enough good things about this company. We have been having problems with our plumbing for over a year and have paid thousands for it to be fixed. I wish we would have called them when our problems first started, because it would have saved us a lot of time and money. Chris was very professional and explained the problem and the fix to us. It was a very reasonable price and I would recommend their services to anyone having plumbing problems.

J
Jeff DeShazo

John, the owner, was very kind over the phone as I discussed my inground water service line leak with him. Christina was then able to promptly schedule my service that same week and her manner was so very nice. The day of the service I received a call from Daniel letting me know his estimated time of arrival with an accompanying text to let me know he was in route to my home. When he arrived Daniel couldn't have been nicer in explaining how he was going to see if he could use cable to pull the replacement line through under the driveway without cutting the concrete as this would be a cost savings measure. Although it took a bit longer than they anticipated due to it's depth, nevertheless they located the old water line and were able to use the cable & pull the new line through without cutting into the driveway. This allowed the final invoice to be lower than the original estimate. I am quite pleased with the outcome and grateful to have my water restored!

M
Maneece Holifield

I had a plumbing emergency, water running, old toilet needing to be replaced. The service is reliable great people

T
Todd Billings

Spencer provided gerat service. Was very good and thorough. worked the problem afterer some unforseen conditions were identified. he pivoted and did a great job! Only hiccup, was a schedule issue. I was slated for first thing; however they were unable to show up until late morning (11:30am).

B
Beck H

So far, so good. Christina got the appt set up quickly. Wish there was more info about the benefit of higher toilet price at the front end but it worked out ok. Ivan did everything as promised - called, on time, quick work, explanations, etc. Just installed this am.

Business details

Phone
(205) 407-1515
Address
6259 Park S Dr, Bessemer, AL 35022, USA
Hours
Open 24 hours

Service area

Based in Hoover. Serves 10 nearby cities within 20 miles:

Last updated June 25, 2026 · Data from Google Reviews
0

Madden Plumbing Services, Inc

4.9$
Call