Mac-Vik Plumbing, Heating, and Electrical
Plumber · Lakewood, CO · Open 24 hours per Google listing
Our verdict
BBB A+ accredited with 73 of 100 sampled reviews 5-star, but 20 one-stars cluster around pricing, slow scheduling, and gas-leak diagnostic disputes.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated May 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
No-upsell, solutions-oriented diagnostics cited across 43 professional-themed reviews
2 cited reviews
“Super professional in all communications, showed up on time and finished the job in a timely manner. Solutions oriented, no upselling. Just great service and a professional process from start to finish.”
“He clearly knows his craft and took the time to explain the diagnosis in detail. I especially appreciated his honesty — he laid out all my options without any high-pressure sales tactics for expensive repairs.”
Repeat customers across plumbing, furnace and water-heater jobs over multi-year spans (10 workmanship mentions)
Cited in 2 of the 100 reviews we analyzed.
Persistent follow-through — techs return until issues are fixed
1 cited review
“Mak Vik comes back until the problem is fixed. The service people put a lot of effort into diagnosing issues.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Disputed gas-leak diagnosis quality — at least one customer alleges only one of multiple flagged leaks was actually addressed
Cited in 1 of the 100 reviews we analyzed.
Gas-leak diagnostic disputes in 1-star Yelp reviews where second opinions found different counts
“It took about two weeks for Mac-vik to show up. Even though this was a yellow, not red, tag meaning it was not an emergency I thought two weeks was excessive”
Cited in 2 of the 100 reviews we analyzed.
Two-week scheduling lags on yellow-tag gas calls and $1,200 quote disputes
“It took about two weeks for Mac-vik to show up. Even though this was a yellow, not red, tag meaning it was not an emergency I thought two weeks was excessive”
Keep it in proportion: these concerns are cited in 2 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“I asked Mac-vik to correct the flagged gas leak XCEL had put on a pipe and to review th boiler for proper operation. I was very specific in describing the location. It took about two weeks for Mac-vik to show up. Even though this was a yellow, not red, tag meaning it was not an emergency I thought two weeks was excessive, but they said everyone is busy due to the season. After spending an hour looking around the …”
“My new furnace, under warranty, is not working and no one is answering Mac Vik's phone despite promising and advertising "24/7 emergency service." It is 30 degrees outside. False advertising!”
“They don't care about client safety and will put clients at risk for their profit. We used Mac Vic in the past but, they just got weird about client safety and refused to send anyone because I asked about Covid vaccination status. We are elderly and at-risk, so we want the protection. They incorrectly claimed it was a HIPAA issue, which it is not. Go to HHS website and read it for …”
Positive
“I had a new water heater installed by Will. Brian did the diagnosis of old heater a month ago, and he was on target: old tank had a lot of debris, way too much to flush out. It was time to replace it. Alex called early to advise of delay in Will’s arrival, about 40-50 minutes behind scheduled window. Not a problem and I appreciated the early call. Will was helped by Fernando during the heavy lifting parts. …”
“Jorge was fantastic to work with. He struck the perfect balance between professional and personable, making a stressful situation much easier. He clearly knows his craft and took the time to explain the diagnosis in detail. I especially appreciated his honesty—he laid out all my options without any high-pressure sales tactics for expensive repairs.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.
Newest review in our sample: Mar 2026.
Across platforms
Negative Yelp 1-stars on gas-line diagnostics contrast with the 4.9 Google aggregate across 1,438 reviews and BBB A+ accreditation.
Should you hire Mac-Vik Plumbing, Heating, and Electrical?
Hire if
- You need a plumber who actually shows up when scheduled
- You need high-quality work that holds up over time
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own Mac-Vik Plumbing, Heating, and Electrical?
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Find plumbers near you
Mac-Vik Plumbing, Heating, and Electricalisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Westminster · Evergreen · Littleton · Rollinsville