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M&P Plumbing

Urbandale, IA
4.8(17 reviews)
RESPONSE

Fast Response

Reviewers confirm quick response

EMERGENCY

Not Verified

No emergency data in reviews

PRICING

Budget-Friendly

Fair Pricing ✓

RED FLAGS

1 concern

Critical no show incident with poor recovery: plumber canceled mid appointment with no justification, hung up on customer, and office failed to follow up or reschedule—worsened by apparent false appointment cancellation text the next day to shift blame

Trust Score: 0/100 · Based on 17 reviews

How they score across what matters

Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 17 Reviews Tell Us

Emergency Response

Responsive scheduling and courtesy—3 reviews mention quick scheduling, early appointment offers, and professional demeanor

What To Watch Out For

Not enough data to identify consistent weaknesses—only 1 of 5 reviews describes a negative experience

Critical no show incident with poor recovery: plumber canceled mid appointment with no justification, hung up on customer, and office failed to follow up or reschedule—worsened by apparent false appointment cancellation text the next day to shift blame

Quality & Professionalism

High-quality workmanship—3 reviewers describe skilled, efficient repairs and professional technique

Responsive scheduling and courtesy—3 reviews mention quick scheduling, early appointment offers, and professional demeanor

Communication

Responsive scheduling and courtesy—3 reviews mention quick scheduling, early appointment offers, and professional demeanor

Pricing

Exceptional pricing fairness—4 of 5 reviews explicitly praise straightforward, transparent pricing without pressure or overcharges

Fast ResponderFair PricingClean & Professional

Customer reviews

Reviews from Google, Yelp & more

A
Alex Roiland

We had a plumbing issue pop up and M&P Plumbing made the whole process painless. From the first call, they were responsive and helpful, got us scheduled quickly, and showed up on time. The technician was knowledgeable, walked me through what was going on, and gave clear options without any pressure. Pricing was straightforward, the workmanship was excellent, and everything was left clean and tidy when they finished. It’s obvious they take pride in doing things the right way - this is the kind of local company you want to keep on speed dial. I’ll absolutely use M&P Plumbing again and recommend them to anyone in the Des Moines area.

P
Phyllis Conklu

I'm a new customer of M&P Plumbing, and I will definitely call them for my future plumbing needs! The team (Mark and Alex) were both courteous and professional during the entire service visit, and they quickly resolved multiple plumbing issues in a timely manner. Thanks for your excellent service!

J
Jessica Passick

Used through my HSA had an appt made. Called me to see if an early appt time would work for me. Who wouldn't love that? Toilet was repaired but it still needed some work. So I called back and someone was dispatched and came out right away. Got the issue fixed and gave me some tips on my bathroom sink. I would highly recommend. Great customer service and communication. Everyone went above and beyond. Thank you!

D
Danielle Penton

I had an appointment between 12pm and 3pm and Mark called at 1:30pm stating he was done for the day and would not be coming to the appointment and that I would need to reschedule. When I inquired why since I had a scheduled appointment, he hung up on me. No one in the office was answering but I was eventually able to get in contact with Katie who said she would call Mark and then call me back. The call back I received was that she was not sure what happened and was trying to find someone else to complete our service and would call me again. I never received a call back. Our home warranty agreed that this was unacceptable service and reassigned us to a new company. Update: the following day I received an appointment cancellation text with the time changed to 10:30AM to make it appear that I had missed or canceled my appointment.

B
Brian Soper

All of the staff at M & P plumbing have been phenomenal to work with. I had the privilege of working with one staff specifically, who deserves a giant shout out. Mark, thank you for your extensive knowledge, experience, timeliness, and efficiency. You corrected my leaking faucet in such a skilled and proficient manner. I am so thankful to have your service and could not be a more satisfied customer.

Business details

Phone
(515) 777-1100
Address
10200 Dennis Dr #7, Urbandale, IA 50322, USA
Hours
Varies — check website

Service area

Based in Urbandale. Serves 9 nearby cities within 20 miles:

Last updated June 28, 2026 · Data from Google Reviews
0

M&P Plumbing

4.8$
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