Luca's Plumbing
Plumber · Longview, TX · Open 24 hours per Google listing
You call them directly — we don't sell your info or route the call.
Our verdict
4.8★ across 190 reviews with fast_response in 3 of 5 analyzed reviews; Chris and Axel handled a slab leak diagnosis, master bathroom remodel, and drain cleaning with same-day dispatch and full upfront cost explanations.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #3 of 15 plumbers we've reviewed in Longview, TX · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
fast_response in 3 of 5 analyzed reviews; same-day dispatch for slab leak, drain issue resolved same visit with tips on prevention — no upselling
1 cited review
“we've called on luca's plumbing twice now when we had plumbing problems, and each time they really helped us out. the team was quick to respond and sent a plumber over the same day both times we needed help. both technicians, eddie and axel, were professional and made sure to explain all the work and costs before starting.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
professional theme in 4 of 5 reviews; Axel met customer at tile store to coordinate remodel materials; Chris kept site clean and walked through each remodel step
2 cited reviews
“Chris did an outstanding job with the plumbing work during my master bathroom remodel in Longview. He was hardworking, polite, and always kept me updated about what he was doing next. Chris made sure everything was cleaned up and ready for the next step in the remodel.”
“We were given a clear two-hour window, and Chris called right at the start to let us know when he would arrive. Chris took the time to carefully check everything, explained what was happening, and offered the best solution for our home. The team was professional, honest, and very dependable throughout the whole process.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
slow_response noted once; follow-up on yard sprinkler leak required a second call — not addressed in the original same-week water heater visit
Cited in 1 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“We noticed signs of a slab leak in our living room and decided to call Luca's Plumbing after hearing good things. Axel answered the phone and was extremely friendly, making it easy to explain our plumbing concerns. Understanding the urgency, he quickly scheduled Chris to come by. We were given a clear two-hour window, and Chris called right at the start to let us know when he would arrive. Chris took the time to …”
“We had a great experience with the plumbing company in Longview. In the same week, chris came out and did a fantastic job replacing our old water heater, which had been in use for about twenty years. he was super friendly, knowledgeable, and made sure everything was done right. chris also took the time to explain what he did and showed us how to use the new water heater before leaving. A few days later, we had …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 190 reviews so far. Treat this as a first read.
Newest review in our sample: Jan 2026.
Should you hire Luca's Plumbing?
Hire if
- You need clear communication and upfront explanations
- You need high-quality work that holds up over time
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Advice derived from the review analysis above — how we decide.
Own Luca's Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Longview