Locklear Plumbing
Plumber · Woodstock, GA · Open 24 hours per Google listing
Our verdict
4.9★ from 1,162 reviews with 91.6% positive sentiment; BBB A+ accredited; workmanship cited 18 times and professional 53 times across 95 analyzed, but a disputed $45→$75 estimate fee and a quote double the going rate represent a pricing-transparency gap.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #1 of 15 plumbers we've reviewed in Kingston, GA · compare all →
Our opinion, based on the 95 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
workmanship cited in 18 of 95 analyzed reviews; water-heater replacement passed inspection first pass and tech completed full job in under 2 hours
1 cited review
“Locklear Plumbing replaced my natural gas water heater with a Bradford White model at a reasonable price. Alden and crew did an excellent job with the installation. It passed inspection on the first pass.”
Cited in 3 of the 95 reviews we analyzed — 2 cited reviews not excerpted here.
fast_response cited 16 times; next-day appointment during coldest winter; tech arrived on time in every reviewed instance
1 cited review
“During the coldest winter ever one of my pipes cracked. I didn't know what to expect the girl at the office was so helpful and gave me an appointment the next day. The technician was there right on time.”
Cited in 2 of the 95 reviews we analyzed — 1 cited review not excerpted here.
Honest repair-vs-replace advice: one reviewer saved money when Locklear fixed a $275 water-heater connector rather than replacing the unit
1 cited review
“Locklear plumbing came to the rescue. I had a water heater that was leaking at the top and 1 other plumber said I needed it replaced. The leak was located at the top of the water heater Connector joint. It was a 275.00 repair and works great. Thanks you for being so honest.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Estimate fee billed at $75 vs the quoted $45 without explanation — pricing transparency issue flagged in recent 1-star review
“I was quoted $45 for an estimate, but was ultimately charged $75 instead—without clear explanation or prior agreement... the actual quote for the work came in at double what other reputable companies in the area provided for the same job.”
Estimate fee charged at $75 instead of quoted $45 without prior agreement; quote for same job was double competing firms' prices
“I was quoted $45 for an estimate, but was ultimately charged $75 instead—without clear explanation or prior agreement... the actual quote for the work came in at double what other reputable companies in the area provided for the same job.”
1-star reviewer paid $45 for visit but tech declined to tighten or seal drain screws — only offered silicone workaround
Cited in 1 of the 95 reviews we analyzed.
Keep it in proportion: these concerns are cited in 2 of the 95 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“45 dollars to have their guy come out and wiggle my drain. Bathtub overflow drain is loose and water leaking through ceiling. The guy would not repair the seal or tighten screws he only offered to put silicone around it. Guess ill.be watching another youtube video and headed to home depot. I would like my money back!”
“Ha, the website states the hire professionals with clean driving records by their drivers go over 100mph on 75 without maintaining a lane. Runs off the road and throws rocks into windshields causing cracks. Absolutely pathetic for standards for company. Drug testing doesn't rid of alcoholics. Cheap and underqualified staff”
“Needed water heater replaced. I purchased the water heater, was natural gas so I decided to have a Pro do it. Mind you I bought the WH and a new expansion tank... to be replaced. My friend who owns the residence is a Senior who was recently widowed, the guy came, to do the job and the set price was 1248.84. She contacted me and told me the price... I was shocked, I told her I would call them and find out why so …”
Positive
“The team showed up in a timely manner. They were very efficient. In 2 hrs or less, we were good to go with a new water heater. They did what they said they would do and got us out of a predicament. As far as pricing I am not exactly sure what others may charge for the same service. But convenience and efficiency is worth something. And they were certainly great in those areas. I would definitely recommend.”
“Absolutely a company I trust and will (and have) recommend to anyone who prioritizes trust, safety, and transparency. You know from a photo who's coming. They're professional punctual, and in my budget and they will need in yours too. Give them a go and you too will know. The professionalism and standards they hold to are getting more scarce but it's good to know some still stand tall. Thanks guys!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.
Newest review in our sample: Feb 2026.
Across platforms
Should you hire Locklear Plumbing?
Best for
- Emergency and same-day calls
Hire if
- You need high-quality work that holds up over time
- You need a plumber who actually shows up when scheduled
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own Locklear Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.