Littleton Plumbers Team
Fast Response
Reviewers confirm quick response
Claims 24/7
Self-reported — not confirmed by reviews
Premium / Upsells
Membership programs detected in reviews
2 concerns
1 star Yelp: $650 quote to clear a slow drain at a rental — reviewer self fixed with a $2.14 drain zipper in under 20 seconds. Suggests aggressive pricing on simple jobs., upselling concerns
Trust Score: 0/100 · Based on 13 reviews
Our Verdict
#5 of 7 in Littleton, CO
- Water heater install/repair
No major caveats
Hire if: You need high-quality work that holds up over time
Hire if: You need fast same-day or after-hours response
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need airtight scheduling and guaranteed arrival times
How they score across what matters
Based on 72 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 13 Reviews Tell Us
Emergency Response
Sunday emergency follow-through — came out Sunday and returned next day with a second tech to finish the job when issue persisted; fast_response confirmed in 12 of 72 reviews.
Pricing inconsistency across jobs: 1-star reviewer quotes $650 to clear a slow drain (not clogged) — compared to a $2.14 self-fix. expensive flagged in 3 of 72 reviews.
What To Watch Out For
Pricing inconsistency across jobs: 1-star reviewer quotes $650 to clear a slow drain (not clogged) — compared to a $2.14 self-fix. expensive flagged in 3 of 72 reviews.
1 review mentions membership programs or upselling
1 star Yelp: $650 quote to clear a slow drain at a rental — reviewer self fixed with a $2.14 drain zipper in under 20 seconds. Suggests aggressive pricing on simple jobs.
Upselling concerns
Quality & Professionalism
Full whole-house repipe + water heater replacement completed with meticulous detail — Trevor's communication on daily progress and clean installation praised as 'unequaled' by 1 Yelp reviewer.
Water heater replacement price was less than half the most expensive competitor and 25% under the second-lowest quote — in and out in 90 minutes, cleaner install than the prior heater.
Communication
Full whole-house repipe + water heater replacement completed with meticulous detail — Trevor's communication on daily progress and clean installation praised as 'unequaled' by 1 Yelp reviewer.
Pricing
Water heater replacement price was less than half the most expensive competitor and 25% under the second-lowest quote — in and out in 90 minutes, cleaner install than the prior heater.
Pricing inconsistency across jobs: 1-star reviewer quotes $650 to clear a slow drain (not clogged) — compared to a $2.14 self-fix. expensive flagged in 3 of 72 reviews.
Customer reviews
Reviews from Google, Yelp & more
Fast and efficient service. I highly recommend them.
Reliable and trustworthy plumbing company. Highly recommended!
High-quality plumbing solutions at a reasonable price.
Sent an inquiry on BBB.com (Better Business Bureau) for service and never heard back. That's a shame.
Overall, I was disappointed with work performed on two bathrooms currently under construction. In one bathroom, they punched holes through the back of the drywall and left it to us to mud and fix them. In the second bathroom, they installed the wrong valve, which they found in a hardware box for a tub. That left us two options: Either rip out the wall or buy new shower hardware to match the valve. The rest of the work performed was done to satisfaction. The guys were very courteous and professional. I just expected a bit more given the rather high price point.
For the love of all that's holy - don't call this place. I just made this colossal mistake! They might have excellent plumbers who might do a fabulous job - but if you call, you have to deal with the dude that answers the phone. I told him my situation - leaky shower that is leaking A LOT of hot water. Can you fix it in a timely manner? Instead of answering MY simple question - he had 20 questions for me. Name, address, name of person who referred us, phone number, property owner status, email.....by this time I'm frustrated and said - "I'm done answering YOUR questions - answer MY question - can you fix my leaky shower in a timely manner??? It's a simple YES or NO question!" Only THEN does he admit what he knew the minute I asked my question at the beginning of the conversation - we're really busy and booked up - earliest we could get you on the schedule is next week (7-10 days out) maybe in 5 days if you do "after hours emergency call" which is code-speak for REALLY jacked up in price. WHY couldn't we start THERE??? Waste of time! So don't call them unless you are totally ok with divulging all your personal info to a complete stranger before you can get a single question answered and then wait for a week or longer to actually get service.
Unfortunately, my experience with Southside Plumbing was not great. Maybe it was just an off day for them? I had Mark and his journeyman come out to replace my water heater. The quality of the work done was sub-par. The water heater was installed partially over the basement drain - problem #1. To compensate, they put a rock from my garden underneath the water heater as a shim - problem #2. Of course, a rock was never meant to be used as a shim, so it pops loose almost as soon as they leave. This caused the water heater to become unstable...I could literally rock the water heater from side-to-side - problem #3. In addition, the gas connection had a leak that their own equipment didn't detect, but my nose and the "bubble test" certainly could - huge problem #4. I called them and Mark sent back his journeyman to fix the issues. I hate to leave a negative review for a local business, but the gas issue especially is concerning because their own detector did not detect the leak. It was only after I double-checked their work that I noticed this potentially very dangerous issue. Positives: they are locally-owned. They were on-time and more affordable than the big Denver-area chains.
We were without hot water for three days when our outdated on demand hot water heater went out. The company went out of business and there were no replacement parts available. Mark at Southside Plumbing came out and recommended a Navien on demand water heater. He said they had not been installing on demand water heaters for several years until they were sure the technology and durability was up to his company's standards. Mark and Trevor installed the unit that afternoon and stayed into the evening hours to complete the job. They were both efficient and professional. The installation was nicely done and they cleaned up completely and hauled the old unit away. The Navien system really puts out the hot water.... a thousand times better than our old unit. We never run out of hot water now. We couldn't be more pleased with Southside Plumbing and will use them for all our plumbing needs.
We had Southside come out to look at our outside faucet today. It was only 3 years old and was leaking at the pressure valve. I had another company (Done) come out to look at the same outside faucet last week and they said that we had left a hose attached to the faucet during the winter and it cracked it. I told them no we didn't. We didn't have leaking inside. They then said I needed to get an entire new faucet inside and outside work that was going to cost $650. All I can say is I am Done with Done plumbing. The plumber at Southside came out. Without any hesitation he within 5-10 mins told me something else. He took the pressure cap off of the outside faucet and said it would be $150. : ) THANK YOU for being ethical and such a pleasure to work with. I will tell everyone I know about how awesome Southside is. Thank you, thank you, thank you!
Mark is a fair, honest plumber who puts his customer's needs first. His quote was in the ballpark of another plumber and we scheduled him to because he is straight forward, had a flexible schedule and he conveyed both confidence and humility rarely seen in contractors. Liz was terrific to work with as well and her communication was incredibly responsive. Mark's team replaced our old galvanized pipes with Pex and removed some pipes and sinks that were no longer needed. His team even hauled away our super heavy laundry sink that was original to the house. The majority of this work was done in less than a full work day including a great job of cleaning up after themselves. I will not hesitate to use Southside Plumbing for any of our future plumbing needs.
The contractor doing the remodeling work for our master bathroom likes to work with Southside Plumbing. The company came out today for the second time during the remodel. We are very pleased with not only the work that was done, but also with the two employees who did the work. Trevor and Wes are professional and polite. They make sure that everything is properly done and always explain to us what they will be doing. They go over the specific charges on the bill. Prices are very reasonable and it is a comfort to know that the work is professionally and correctly done. We will call them for any future needs that we may have. We highly recommend Southside Plumbing. Ann and Gary Kochenberger September 21, 2022 Denver, CO
Trevor, Adam and Gabriel just finished up work on repiping my entire house and installing a new water heater. Trevor's eye for detail and communication of what to expect and what's going on are unequaled. I knew exactly what was projected for work each day and what was completed at the end. The work is neat, clean and meticulous. I'm honestly amazed that I've finally found a plumbing company that's this professional with excellent work, great communication, friendly, competent with great work attitudes. I cannot recommend this company enough, especially after having started with another company who fixed pipes, left messes and quoted this work at nearly twice the very reasonable pricing Southside charged.
Mark is a great and honest plumber. We had flooding in my basement and called him on Wednesday night. He came the next day on time. He told my husband that the water came from the air conditioner condenser's clogged drain and gave a reference to an AC company in case we had further trouble with it after my husband was able to unclog the drain. Mark didn't charge anything. I called on Saturday to tell him I appreciated his help and I at least wanted to send payment for his time and gas that he expended. He said it was nothing and just to call him next time I had a plumbing problem. This guy is very honest; these days, you don't often see honest people like Mark.
We had to replace all the pipes in our house and were worried it wouldn't be done quickly. We discovered the problem during Easter weekend. Southside came and gave a quote and could fit us into their schedule almost immediately. We actually switched from our usual plumber to them for this job and were very satisfied. The work was done to perfection and the customer service was 10/10 as well. Mark knew we had a toddler and personally came back to triple check the work when we moved back into the house. I can't recommend these guys enough. I pray we don't have to use a plumber for a very long time, but if we do, we will call southside plumbing for sure!
Mark came by today and replaced our water heater. His pricing was much lower than an initial quote we received and he also came with great reviews. He was professional and courteous. I also had him take a look at two other issues; one being a leaky sprinkler valve and the other being a valve that needed to be upgraded on a newly installed furnace humidifier. He fixed those too, and at a reduced cost because of the water heater install and because he was here already. Unlike the other company, he didn't try to up sell us on a tankless water heater and an annual service agreement. We will absolutely will call Mark with our future plumbing needs!
Business details
Service area
Based in Littleton. Serves 16 nearby cities within 20 miles:
Littleton Plumbers Team