Legend Leak Detection and Water Heater Repair
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Premium / Upsells
Membership programs detected in reviews
1 concern
upselling concerns
Trust Score: 0/100 · Based on 18 reviews
Our Verdict
#1 of 16 in Santa Monica, CA
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Water heater install/repair
- Emergency and burst pipe repair
- Bathroom and kitchen remodel plumbing
No major caveats
Hire if: You need a plumber who actually shows up when scheduled
Hire if: You need high-quality work that holds up over time
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need airtight scheduling and guaranteed arrival times
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 18 Reviews Tell Us
Emergency Response
Fast same-day or next-day emergency response: 3 of 5 reviewers explicitly mention same-day arrival or next-day appointments after urgent calls
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
Not enough data to identify weaknesses; all 5 analyzed reviews are 5-star with no complaints about pricing, workmanship, or service gaps
1 review mentions membership programs or upselling
Upselling concerns
Communication
Transparent communication throughout multi-day jobs: technicians call ahead daily to announce arrival and scope of work
Pricing
Fair pricing explicitly mentioned by 2 reviewers; no overages or surprise costs reported
Not enough data to identify weaknesses; all 5 analyzed reviews are 5-star with no complaints about pricing, workmanship, or service gaps
Customer reviews
Reviews from Google, Yelp & more
If you want a five-star experience with a top-notch plumbing service, this is the team to call. My wife and I reached out to have a walk-in shower installed in our home, and we are extremely happy with the results. The plumber took the time to explain all our options, from different materials and colors to accessories and how long the job would take. The crew arrived on schedule, worked efficiently together, kept everything tidy each day, and finished the project right when they said they would. It’s not often you get such excellent service these days! Highly recommended for any plumbing needs.
Our pipes started leaking and caused some water damage at home. After calling several plumbing companies with no luck, we reached out to Legend Leak Detection and Water Heater Repair and got an appointment for the next day. That same evening, a technician came by to check out the situation and explain the restoration process to us. the technician was very professional, friendly, and really knew what they were doing. they took the time to walk us through every step of the repair and restoration, which helped us feel much better about everything. The plumbing crew came in soon after and fixed all the damaged pipes, and we haven't had any issues since then. When the restoration workers came, they called ahead each day to let us know who would be arriving and what work would be done. the technician was always available to answer questions and reassure us that things were going smoothly. If they weren’t around, another crew member was there to help. The restoration crew did a fantastic job—everything was cleaned up and left spotless. everyone was respectful, polite, and treated our home with care. their professionalism and great customer service really impressed me, and i would definitely use them again. working with this team was a great experience!
a neighbor recommended this plumbing company to us, and we’re glad we called. we spoke with a technician early in the morning, and they were able to come out by noon, just like they said. the plumber carefully measured and checked everything to make sure our new water heater would fit right where the old one was. the technician explained every step of the process, which really helped us feel comfortable with the installation plan. the work was done just as described—everything neat, level, and properly installed. we’ll definitely use this plumbing service again for any future needs. it’s great to have a reliable, friendly plumber who is honest and charges a fair price.
Absolutely fantastic plumbing service! We had a water leak that started from our upstairs bathroom and made its way down into our family room and kitchen. After calling several different plumbing companies, this team was the first to say they could come over at a time that worked for us, which was a huge relief. From the minute the plumber arrived, they were polite, very professional, and clearly knew their trade. They explained what was causing the leak, how it could be fixed, and gave us a clear idea of the costs involved. The plumber also suggested we reach out to our insurance company to make sure everything was covered, and even offered to work with whatever company the insurance might recommend. The crew that worked on our home always arrived on time, every day, and showed great professionalism and dedication. The work never felt rushed or dragged out, and the quality of the repairs was top-notch. The technicians were knowledgeable and able to answer all our questions, always making sure to keep the main plumber updated on any concerns. We are truly grateful for the hard work and care this plumbing team put into our home. The whole process was smooth and stress-free, and we really appreciated how accommodating and thoughtful they were. I highly recommend this plumbing company to anyone in need of reliable, quality service at a fair price. We will definitely be calling them for any future plumbing needs or upgrades!
After trying to reach a few other plumbing companies without any luck, I found a local plumber online. I called and left a message, and a technician got back to me by phone within minutes. The plumber was able to come out the same day to take a look at our water heater. It turned out that we needed a new hot water heater, and the technician clearly explained our options and answered all of my questions. The installation went smoothly and was done quickly. We were so satisfied with the work that we also had them install a new toilet in our basement during the same visit. We are very happy with the service and will definitely call them again for any future plumbing work.
Business details
Service area
Based in Santa Monica. Serves 18 nearby cities within 20 miles:
Legend Leak Detection and Water Heater Repair