Lane Plumbing and Heating, Inc
Plumber · Burlington, IA
Our verdict
Gets to emergency calls same-day or next-morning and fixes it right the first time, with owners who actually care about the work quality.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Fast emergency response: 3 of 5 reviewers explicitly mention same-day or next-morning service arrival
1 cited review
“serviced our boiler the same day”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Owner involvement in complex jobs: multiple reviews mention Brian (owner) personally handling difficult repairs on hot days rather than delegating
1 cited review
“put in the extra effort instead of hurrying along”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Thorough workmanship: reviewers note extra effort invested (teardowns, retesting) instead of quick fixes
2 cited reviews
“put in the extra effort instead of hurrying along”
“I can TRUST this business; the product installed, customer service, billing”
High customer trust and repeat business: one long-term customer explicitly states they 'can TRUST this business' across billing, service, and installation quality
1 cited review
“I can TRUST this business; the product installed, customer service, billing”
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Best service in EVERY WAY! Most important to me is the fact that I can TRUST this business; the product installed, customer service, billing, the service worker installing the product! Each and every question is answered, the work is thorough, suggestions are made, service calls are made quickly (as quickly as time allows based on other appointments), courtesy and professionalism, and you can feel safe to leave …”
“Amazing customer service and quick response time! We had waited on another company for several weeks. Family referred us to Lane-- they serviced our boiler the same day. Lance was very kind and helpful!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 22 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
Own Lane Plumbing and Heating, Inc?
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