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Lakewood Plumbing

Lakewood, CO
4.7(523 reviews)
BBBA+Accredited
RESPONSE

Unknown

No response data yet

EMERGENCY

Claims 24/7

Self-reported — not confirmed by reviews

PRICING

Premium / Upsells

Membership programs detected in reviews

RED FLAGS

3 concerns

No show/no call incident: One review documents complete no show on Thanksgiving weekend with customer forced to wait entire holiday period—critical failure for emergency plumber, Negative Yelp rating with service quality complaint: One 1 star Yelp review reports poor cleanup and unprofessional behavior alongside high pricing, the only documented complaint among 75 reviews, upselling concerns

Trust Score: 0/100 · Based on 523 reviews

AvoidAvoid
4.7Google·3.3Yelp·BBB A+

Our Verdict

Not Recommended

#15 of 17 in Lakewood, CO

Best for

No standout specialties

Avoid if
  • You're highly price-sensitive

Hire if: You need high-quality work that holds up over time

Hire if: You need a plumber who actually shows up when scheduled

Caution if: You want detailed upfront explanations

Caution if: You need rock-bottom prices with zero flexibility on the quote

Caution if: You need airtight scheduling and guaranteed arrival times

How they score across what matters

Based on 174 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 523 Reviews Tell Us

Emergency Response

Emergency responsiveness: Multiple reviewers report 30-minute response times on urgent water issues, with repairs completed same-day during business hours and nights

What To Watch Out For

Pricing inconsistency: One reviewer charged $399 for 1 hour of pipe clearing; another customer's friend paid $200 for identical work, suggesting pricing varies significantly by technician or inconsistent rate structure

Communication quality varies by technician: One reviewer reported inability to understand technician clearly (possible language/speech barrier), contrasting with strong communication ratings elsewhere

1 review mentions membership programs or upselling

No show/no call incident: One review documents complete no show on Thanksgiving weekend with customer forced to wait entire holiday period—critical failure for emergency plumber

Negative Yelp rating with service quality complaint: One 1 star Yelp review reports poor cleanup and unprofessional behavior alongside high pricing, the only documented complaint among 75 reviews

Upselling concerns

Quality & Professionalism

Workmanship quality: 11+ reviews praise clean, professional, high-quality repairs; Tim Mena, Joe Zavala, and others consistently noted for expertise and attention to detail

Communication quality varies by technician: One reviewer reported inability to understand technician clearly (possible language/speech barrier), contrasting with strong communication ratings elsewhere

Communication

Emergency responsiveness: Multiple reviewers report 30-minute response times on urgent water issues, with repairs completed same-day during business hours and nights

Communication and friendliness: 10+ reviewers highlight honest, friendly, and transparent communication from dispatchers and technicians

Communication quality varies by technician: One reviewer reported inability to understand technician clearly (possible language/speech barrier), contrasting with strong communication ratings elsewhere

Pricing

Pricing transparency on major jobs: Multiple reviewers report estimates honored despite scope expansion (water heater, boiler installation)

Pricing inconsistency: One reviewer charged $399 for 1 hour of pipe clearing; another customer's friend paid $200 for identical work, suggesting pricing varies significantly by technician or inconsistent rate structure

Clean & ProfessionalGood Communicator

Customer reviews

Reviews from Google, Yelp & more

D
D Brayshaw

John helped us get a clog out of our kitchen sink today. He was super friendly and honest. We appreciate the help! I would recommend Lakewood Plumbers and use them again.

R
Richard Price

We needed emergency repairs of the condo water riser. Kim from Lakewood Plumbing immediately dispatched the two best plumbers in the world, Tim and Doug. The responded within thirty minutes and had the building water back on in a few hours from the time of being dispatched. What a great team! Thank you, Lakewood Plumbing!

C
Cleveland Payne

I am on the HOA Board for Mountain Vista Estates Condo Assoc. Lakewood Plumbing has provided service on numerous occasions to our community to diagnose and resolve water leaks and conduct major repairs. Most recently, we contacted their dispatcher, Kim, for an emergency which had the water to one of our buildings shut down. Kim was very responsive and had Tim and Doug dispatched to our property within 30 or 40 minutes. I observed the expert knowledge of Tim and Doug and their ability to perform the repair needed in a very timely manner. We were so very thankful for the timely response and expertise of Lakewood Plumbing. I recommend them most highly.

W
Wayne T.Yelp

I would not use this company again, their guy was here for one hour, only had one pipe to clear, left a total mess in the basement and I got home right when he finished, but I couldn't understand anything he said like he had a mouthful of tobacco. I also felt he took advantage of my wife by charging 399.00, lot of money for 1 hour of work, when a friend had the same problem and only paid 200.

B
Barbara KellyGoogle

Ethan did a great job fixing a leak in my pipes in the basement. Pleasant and professional.

B
Brianna C.Yelp

Updated: For those with ejector/sump pumps In my last review I was so happy because I didn't have to pay a dime - I gave this business 5 stars and even had them come out again to to snake my bathroom after the diagnosis. However, two weeks ago, the rotten crap smell came back with a vengeance - it was hovering in the mechanical room for the last month, but finally broke out and entered the furnace.. and thus the rest of the house. I had caulked, sealed, painted some sort of sealant that the plumber described to me all over the ejector pump top based on 2 separate recommendations from Lakewood Plumbing - but the smell came back. Convinced it was my ejector pump, I called an ejector pump specialist plumber. Within 10 minutes he found out my main sewer line did not have a vent - plumbing 101 here. He cracked open the ejector pump to see if the smell was coming from there too... nope, nothing but gray water from the washing machine. He then pointed out the remains of a drip from a pipe attached to the main sewer, we have crazy hard water/softener so it leaves the white markings behind. It was then we could confirm the smell was coming from the sewer due to no vent on my main sewer line and was seeping through the crack in the pipe. Considering the smell has been around for 3+ months now, 1 month ago the residue would have still been there - Lakewood should have seen this. I did have Lakewood come out a 2nd time, while smell was still raging before I painted it in sealant, snake my bathroom and that turned out well, but I was really disappointed to find out they didn't even take the time to look around at why the ejector pump smelled. I even asked them to caulk it for me professionally and the reply from the both the plumber and the front desk woman was 'we don't do that, if you want us to it's $100 an hour'. What? Maybe if I had paid for the $100 an hour caulk job, they would have figured out the smell wasn't coming from the ejector pump, it was coming from cracked pipes with no main sewer line vent. What took another plumber, from 'Time Plumbing' if you're interested, 10 minutes to find, two visits from Lakewood couldn't find. The thing I'm disappointed most about is that it's obvious they just didn't care about doing any investigation with the ejector pump. Plus it was ridiculously embarrassing to have another plumber look at a totally caulked and sealed ejector pump lid. He just shook his head saying 'I can't believe a plumber told you to do this without even opening it up.' For almost two months there has been a sewage smell coming from my mechanical room that houses my ejector pump. The smell was off and on so it was somewhat easy to ignore since it was only downstairs in that room. But then one day the smell creeped out of the room and started coming into my craft room and the kitchen upstairs! SO NASTY. My uncle owns his own HVAC but is so busy I don't want to take away his time for other customers. He usually does all my plumbing and HVAC work, but the timing was not right on this one. I was terrified to call a plumber because since buying this house in March, nothing has been a "simple fix". I looked at my coupon saver and called three other plumbers that never even called me back! I called Lakewood Plumbing after my first search online. The phone rang once before a lovely lady scheduled my appointment the next day. Then the plumbers came out during the window they said. The guys looked around, and quickly discovered that my ejector pump had never been sealed or caulked so that was the cause of the smell. They suggested I caulk any openings/seals and the smell would go away. It's been almost a week since they came and guess what after caulking it there is no smell!!! PRAISE THE HOUSE GODS AND LAKEWOOD PLUMBING. The best part was the guys were here for about 5 minutes to diagnose the issue and didn't even charge me. This is how you win over a homeowner. Lakewood plumbing will be my go to (don't tell my uncle!)

A
Alicia S.Yelp

If I could give them zero stars I would. Our landlord had us call Lakewood plumbing due to a back up issue we have had. My husband called them and set up an appointment. They were supposed to be out here between 9-12 last Thursday. At 11:30 we called because no one had showed up or even called to say they were running late. Lady that we talked to said she would call the tech and see where he was. Called back about 15 minutes later and said that they would be here within the hour. Which at this point they are going to be late by those times. We took off work to be here waiting for them to be late. They came a little after 12 which at least they showed up. They Then ran our kitchen line and said we had a broken line due to pulling back mud. They said they would be in contact with our landlord.We thanked them and they left. We had a huge back up in our basement due to using the sink like they said we could. They said it should be better now but need to fix the break. Well we haven't even able to use our kitchen sink for a week now due to it backing up so bad that we had water everywhere. Talked to our landlord and she said she had given the approval to get the work done. Waited and waited a couple days and still no plumber. My husband called them yesterday and nobody knew what was going on. She would call us back and let us know. Call again at 4:50 and they were closed. Called them this morning she hadn't supposedly heard from the higher ups and she was going to try get an answer. 3 hours later still no call back so we called again. She still didn't have an answer and would call us in an hour to let us know. It is now 5:15 pm and she hasn't even called us back. These people need to learn that if people hire you to fix things then please actually call them back and say you can do it! We are now going on over a week of no use of our kitchen sink. We are washing dishes in buckets so that we can actually eat and use our dishes and our sink! If it weren't for the request of our landlord we would have called someone else a long time ago to fix this!!

M
Mandy R.Yelp

This past weekend, my entire neighborhood suffered backed up sewer lines forcing sewer water and raw sewage (yep! disgusting!) up through the floor drains into our basements. After the clean-up, it became clear that an easy solution to having this not happen again was to have a backflow preventer (or backwater preventer, the correct terminology escapes me, as I've been told by two different outfits that one term is correct over the other) installed on the floor drain to allow water to flow down through it, but not to come up from underneath (ie: no more sewer water from the main sewer lines coming UP through the drain would be allowed). After calling a national plumbing service and having them come out only to have them tell me they "can only do this on commercial buildings" (what?!?!), I called Lakewood Plumbing at 3pm in the afternoon. Lynette took my initial call and was very courteous. I told her what I needed and that I would like someone to come out as quickly as possible. She assured me that they could certainly help, and told me that she would check her technician's schedule to see when he could come out, and call me back. She called me back promptly and told me someone could be at my home between 8-8:30AM the next day. This morning at 8:25AM, Scott, the technician arrived at my home. He installed the backflow preventer quickly, and was friendly and courteous. He also gave me good advice on what to have installed in the future bathroom to prevent city main-line sewer water from coming in when I have the basement finished later this summer. The total charges were a few dollars under what I was initially quoted. I felt the price was a little high for the overall service, which is why this review is 4 stars instead of 5, but I will certainly use this company again, and would not hesitate to recommend them to anyone else.

A
AbyGoogle

A few months ago I was in the process of selling my grandfather's home and wanted to have the main line video'd and snaked prior to sale. Enter Lakewood Plumbing. Who, might I add, I had previously hired on 2 other occasions at this same home for the same service. Within approximately 5 minutes the tech on site said he could not snake any further, my main line was crushed underneath a portion of the home. This tech told me it could cost $12k+, and that is just the plumbing job, I would need to completely rip up the foundation and portion of the home which would then need to be refinished post plumbing work. When I asked for the video of the snake, they claimed they could not provide it. My business partner then called, because he is a man, and I wanted to know if he would get the same story from them. He was told they didn't want to provide the video because it would not be a good idea to show potential buyers, but that they could send it if he really wanted, and then gave a different quote for $8k. We felt this all sounded weird, especially considering the large difference in quotes, so we called another company. That company came out, snaked all the way to the street with no issues and allowed me to watch the video showing the line was not truly damaged. I almost shelled out over $10k and months of my time over a problem that didn't truly exist. I really hope this was a one off occurrence, and they are not out here repeatedly ripping off unsuspecting people for such massive jobs. They also charged me over $600 for a snake that they "couldn't" perform. That alone is a rip-off. Sorry to say, I would not recommend this business to anyone ever again, and have already made sure to tell my friends and family to stay away since.

E
Eden F.Yelp

Phil from Lakewood Plumbing & Heating came out yesterday to repair my AC. I had mistakenly been using Applewood Plumbing & Heating, and last Friday they came out and overcharged me to replace a thermostat but I was in a pinch and needed it done. On Sunday (two days later) my thermostat was set to 71, but it was 75 degrees. I called Applewood again, and they came out, he told me all of the issues he found with my AC (which was supposedly checked 2 days before), and the cheapest fix was $650 to do the bare minimum, and $3600 to repair everything, but I would get 20% if I bought the club membership. Oh, and $9300 to replace the AC unit (not the furnace and AC, JUST the AC). I was very uneasy with this, so I stepped into the other room to call my father. He uses Lakewood to service his office building and home, and he said to tell Applewood I needed time to think about it so they would leave. He then contacted Lakewood, and they sent Phil out. Phil determined that I needed my AC unit cleaned (which Applewood didn't mention), that I needed new valve caps and some freon added. My capacitor and starter were functioning fine (Applewood said they were not). Applewood also said I had a freon leak (which I don't). So, Lakewood fixed my problem for $371. Applewood wanted ten times that to fix "everything" and most of that was bogus! I'm not the type of person to bad mouth companies, but I'm incredibly upset that I was taken advantage of by Applewood Plumbing & Heating. I AM the type of person to recommend great companies to others, and I will be recommending Lakewood Plumbing & Heating to everyone!

N
Not Y.Yelp

As good as it gets. Needed a new furnace and AC combo, contacted 6 local bidders and received 5 bids (one other installer wasn't on the Xcel approved contractor list..check yours carefully, no rebates unless they are on the list...Lakewood is)...Had Ray Chavez out to the house and he gave me a very thorough list of options explaining what each would do for me. I am that guy that asks a 1000 questions, Ray didn't mind at all and I got the feeling I was dealing with a waiter at Morton's...things were going to be done right, no fast talk, plain answers and the "of course" attitude...very pleasant experience. Followed up with Ray on a few questions I had derived from the other bidders and his answers seemed to me to be straight forward and rational, not everyone was that way! I appreciated Ray being patient and never felt like I was bothering him, he returned my emails and phone calls promptly. Installation day went as smooth as could be, Chad & Brad showed up on time and worked hard through the day. Install was done as expected and the new sweet machines were hummin. Not extra charges, no install day gotchas. Brad did the excel paperwork and testing (its extensive) to ensure I would get the rebates. The guys were friendly and didn't ever seem put-out with my questions along the way. Passed inspection with flying colors. Ray has been great answering followup questions, certainly not one of those companies that once the contract is signed, they're moving on. Obviously a good experience, highly recommend them.

R
Richard F.Yelp

Well we had one of those days. The kitchen sink suddenly was not draining. The Disposal was working but it would still come up into the sink. Ugh! Looking underneath I dreaded trying to tackle it myself. Nearby was the Lakewood Plumbing office so I called them around 2:30 pm. Thankfully they were able to get someone to help us a little after 5 pm. The fellow called to let us know he was due to arrive. In less then an hour he snaked it out right from under the sink. Since all else was working fine there was no need for anything more. Drat...wished I had used those store bought cleaners more since it's been over 7 years since that sink was stopped up. Ah well, the good news is they were quite prompt and the task was done for us by someone far more experienced then me. Cost was $155 so I consider it reasonable given it seemed like an urgent matter. From my perspective there was nothing to complain about with Lakewood. They were prompt and the job was successfully done in a pretty fast time. For that I am thankful. Plumbers are not what you may want to use all the time but when you need them I really like the speedy service we received. When a job is well done and timely what else do they deserve but 5 stars from me! I shall keep them in mind the next time we need any plumbing work done. Pleased!

M
Mellisa W.Yelp

I asked them to come fix a pip leak that was leaking from an upstairs bathtub down to the cabinets. He came and "fixed it". My tenants noticed there was still some water (now much less than before) leak from that section of the pipe. I called them 1 month + 10 days later, and they refused to come and reassess the situation without first charging another 130$ for evaluation. They stated it was because the call from me was past that "30 day guarantee" period. If you are a plumbing company ... and you only insure your work for 30 days, that's some lame lousy work you are doing. The pipe was leaking before and more proximally, there was a second leak. However, i don't believe they actually evaluated it because they only fixed the part my tenants pointed out. If you are a good plumber, you would check for ALL the leak within that section (literally visible), if they had just filled up the bathtub and drained it to test for leak, it would've been seen. But no. And now they said they would come and fix it for a starting cost of 130$ + other labor and material fees (which that part I was ok with but you shouldn't charge an initial assessment fee for an area you failed to fix in the first place).

K
Kris K.Yelp

I want to give them a zero rating but yelp won't allow it. Please don't use them. They take advantage of the elderly. My elderly mother and father used them for a water leak. They came out 3 times and charged my parents $215 and never resolved the problem. One of plumbers dropped the f-bomb in front of my 85 year old mother because water was leaking and he could not figure out the issue. The same plumber came back a second time and yelled at my mother for flooding the floor. Which she did not do. They sent a 3rd person who identified himself as an estimator. It appears they were planning on charging my parents more for additional work even though they couldn't fix the issue at hand. My father sent him away because by this time they figured out this company was completely incompetent. The problem was fixed by another company who was competent. The drain pipe had roots and needed to be fixed by a roter rooter. The new company fixed the issue in 1 visit. My father sent a letter for a full refund because Lakewood Plumbing did not fix the issue. He hasn't heard a thing from them. Please do not give this company your business!

R
Roberta T.Yelp

We had used Lakewood Plumbing previously for some plumbing maintenance issues and the service people were always very nice but they were NOT inexpensive. We had an issue with our air conditioning and they could not do the service call for 4 days (understandable since I am sure they were swamped due to the hot weather). When the service rep arrived it took him no more than twenty minutes to diagnose the issue. He indicated that he did not have the part and would have to order it (this was on a Thursday). We were told that he should be able to install it no latter than the next Tuesday. Well over a week went by and I followed up to check on the status of the service call. Two messages left latter (with promises of a call back) and I had to call again the next day. I was told the parts were in but they could not get out until Friday to install it. Very disappointing! I have family in another state in the plumbing and heating business and if they ran their business this way they would not be in business any longer.

Business details

Phone
(303) 233-7007
Address
9800 W 44th Ave, Wheat Ridge, CO 80033, USA
Hours
Open 24 hours

Service area

Based in Lakewood. Serves 24 nearby cities within 20 miles:

Last updated June 25, 2026 · Data from Google Reviews
0

Lakewood Plumbing

4.7
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