Kirkland and Shaw Inc.
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Budget-Friendly
Based on review analysis
None Found ✓
No significant concerns in reviews
Trust Score: 0/100 · Based on 19 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 19 Reviews Tell Us
Emergency Response
Fast emergency response: plumber on-site the next morning for two separate sewage pipe emergencies
Emergency and same-day calls
What To Watch Out For
No significant concerns found in reviews ✓
Quality & Professionalism
Competitive pricing noted explicitly by 3 of 5 reviewers despite high-quality workmanship
Thorough workmanship with attention to property respect and cleanup across multiple job types
Communication
All 5 reviewers praise responsiveness and reliability; one long-term customer reports years of consistent service
Transparent communication: reviewers highlight honesty about knowledge limits and willingness to refer specialists when needed
Pricing
Competitive pricing noted explicitly by 3 of 5 reviewers despite high-quality workmanship
Customer reviews
Reviews from Google, Yelp & more
"I recently had Kirkland and Shaw install a new heat pump system, and the experience was top-notch from start to finish. They were incredibly thorough during the initial walkthrough, ensuring the units' design efficiently leveraged the challenging layout of my home. They were professional, respectful of my property, and kept everything tidy while they worked. If you're looking for a local team that is reliable and fair with their pricing, I highly recommend them for any HVAC or plumbing project. Kudos to Steve and his team.
We have found our plumbers in Kirkland and Shaw. We'd been looking for our go-to plumbers and heard good things about Kirkland and Shaw. We needed a backwater preventer installed and Paul and Demetri (and one person whose name I don't know) did great job. Paul was our point person and was very responsive and careful about doing the job right. Demetri and the other person did a great job with installation and cleanup, and handled the complications very well. They gave me advice about next steps needed due to the complications, and were honest about the limits of their knowledge on the subject. But they did get me a pointer to someone who specialized in what we needed. This was a top-notch job and I so appreciate their clarity and honesty.
During this heat wave, we were reflecting on how appreciative we are of the mini splits that were installed last year by Kirkland and Shaw. Not only where they competitive in price, but they were thorough and professional in the installation and maintenance of the units. They were attentive to our concerns and the desires We had to meet the design of our house. They were respectful of our property and of us while completing the job. Next We would highly recommend Kirkland and Shaw.
I've been a customer for a few years now. I feel I get good, honest service with quality work on my natural gas furnace and related equipment. I've had regular annual service, burner replacement, plumbing and control board updates. The team are responsive, and the price very competitive. I am a happy customer. Thank you Kirkland and Shaw !
We have been having problems with old cast iron sewage pipes leaking over the years. The last two situations were handled by Kirkland and Shaw. We had a plumber on site the next morning each time, They knew what was needed and did in quickly and well. Highly recommend them.
Business details
Service area
Based in Lexington. Serves 30 nearby cities within 20 miles:
Kirkland and Shaw Inc.