Kinsmen Service Pros
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Budget-Friendly
Based on review analysis
None Found ✓
No significant concerns in reviews
Trust Score: 0/100 · Based on 258 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 258 Reviews Tell Us
Emergency Response
Emergency responsiveness: Multiple reviewers praise quick after-hours response, including one review timestamped at 2am mentioning they 'did not hesitate to reach us as quickly as possible' during emergencies.
Strong referral network: Local business owner (well company) refers Kinsmen repeatedly and reports customers call back praising their work and promptness.
Emergency and same-day calls
What To Watch Out For
Pricing premium: Customer explicitly noted receiving competing quote at half the price; chose Kinsmen despite cost premium for warranty peace of mind.
Quality & Professionalism
Long-term reliability: 15+ year customer reports consistent dependability and professionalism across multiple service calls.
Communication
Emergency responsiveness: Multiple reviewers praise quick after-hours response, including one review timestamped at 2am mentioning they 'did not hesitate to reach us as quickly as possible' during emergencies.
Strong referral network: Local business owner (well company) refers Kinsmen repeatedly and reports customers call back praising their work and promptness.
Pricing
Honest pricing transparency: Owner proactively guided customer to verify competitor claims rather than compete on price alone, demonstrating integrity-first approach.
Pricing premium: Customer explicitly noted receiving competing quote at half the price; chose Kinsmen despite cost premium for warranty peace of mind.
Customer reviews
Reviews from Google, Yelp & more
Kinsmen gave me great and quick service on repairing a leaky faucet and replacing old piping that was also leaking. The service tech was friendly and kept the area he was working at picked up and clean both before and after the work was done. I also found the office personal to be very friendly and helpful. This was definitely a five star job
We have been a customer of Melfi Plumbing now Kinsmen Service Pros for over 15+ years and they have always been dependable and professional when providing a service. When making an appointment the customer service is always very pleasant and they make the process very easy. They are the best! Today we needed work done on our hot water heater and the tech Nick, who was very professional and pleasant explained to us our issue and gave us options. Needless to say he repaired the unit and finished in a short period of time. We have also had a few emergency situations as well and they did not hesitate to reach us as quickly as possible. I am glad to be a part of the Kinsmen Community Family now and for many more services to come. Best Regards- Adrienne
Very polite and on time. The caulking in our master bathroom had started to peel. The guys came in and matched the original color of the caulk pretty well , a little mold had built up and they knocked it out. Both gentlemen were polite and had the approval of my GSD/Pit mix dog who enjoyed lots of back rubs from the technicians. Job done well. I highly recommend and I really like the two Lion logos.
This is the 2nd time that I've used Kinsman. The first time, they installed my whole home water system. Today, they replaced for toilets that I purchased. They did an excellent job and I would continue to use their services. I was going to cancel my services with them because I received a quote at half of what they were charging me. But thankfully, the owner told me what to ask for from the other company. And they were not able to furnish proof. While it's understandable to want to spend less, trust me folks, less isn't always more. We preferred to stay with Kinsman and have the piece of mind knowing that if something went wrong with the installation, they would be able to cover it.
We are the owners of local water well company, Sanders Deep Well Inc. We run into a lot of customers who need plumbing services rather than well services. We refer Kinsmen to all of those customers. Bryce responds promptly and our customers rave about their services. Customers call back just to tell us how well they did and how prompt they were. Further confirming our decision in the business relationship we carry with Kinsmen. They are an honest, fair, and knowledgeable team. Sanders Deep Well will refer them again and again. Thank yall for all that you do.
Business details
Service area
Based in Goose Creek. Serves 4 nearby cities within 20 miles:
Kinsmen Service Pros