King Rooter & Plumbing
Plumber · Golden, CO · Open 24 hours per Google listing
Our verdict
191 reviews, 4.9 rating, but 28 of 100 analyzed are 1-star with 21 sewer mentions. Sewer-line sleeving cited as a fraction of excavation cost; multiple 1-star reviews report mid-job upsells and abandoned sewage cleanup.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated May 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Church sewer line repaired by sleeving at a fraction of excavation-and-replace cost on a tight building-shutdown window.
1 cited review
“King Rooter provided a solution, sleeving the line, at a fraction of the cost.”
No-dig exterior sewer-pipe repair cited as expedient and meticulous by a repeat customer with a warranty backing the work.
Cited in 1 of the 100 reviews we analyzed.
Belly-sag sewer replacement (40-year-old crawl-space line) handled by multiple staff with clear communication.
Cited in 1 of the 100 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Tech reportedly tracked sewage through the house on his shoes and left without cleaning the bathroom or kitchen-leak area per one Yelp reviewer.
“he walked back and forth through my house with sewage on his shoes and when couldn't get clog called for a camera in which wasn't available til next day!”
Red flag
Senior reviewer reports $95 cleanout escalating to $200 toilet-pull then mid-job request to cut a wall the next morning.
“I called the to unclogged my toilet and there was a $95 flat rate to do that. After guy came, he informed me that he couldn't the toilet that I needed to have him move the toilet out to try it and that would be an additional $200”
Multiple Yelp reviewers report mid-job upsells after $95 cleanout quotes (one escalated to a wall-cut and overnight return).
“I called the to unclogged my toilet and there was a $95 flat rate to do that. After guy came, he informed me that he couldn't the toilet that I needed to have him move the toilet out to try it and that would be an additional $200”
Cited in 2 of the 100 reviews we analyzed.
Keep it in proportion: these concerns are cited in 3 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“As many others leaving feedback for Mr Rooter have previously commented, I would give a 0 star rating if possible. We recently bought a new home and after moving in we found ourselves with a clogged basement drain (sink + toilet + shower) where it merges with the main sewer line. We called and set up a same day $95 clean-out knowing the exact issue, and expecting a quick resolution. The tech arrived and was …”
“If i could i would leave a 0 star review because they have done literally 0 work for me. I had a pipe freeze and break at 2 am so I called for an emergency fix. After calling I was told I had an appointment scheduled and that dispatch would call me "very shortly" once a technician was on the way. Because of this I opted to just stay awake/ doze off on the couch and wait for someone to show up "shortly". After …”
“Zero stars... this company just puts out a call to plumbers to see if someone can come, you could call around yourself and you'd likely be better off in a plumbing emergency. We called the 877-434-8447 phone number and someone said a tech would call us to schedule, that they "could get us in for an emergency service today". I got a text message from: 855-211-3662 that said: Your appt with Mr. Rooter Plumbing, a …”
Positive
“Al and his team did a great job and thoroughly explained what they were doing. He alerted us to potential issues and was clear in the estimates. We will be working with them again.”
“We had been dealing with an ongoing problem with the sewer line at our church for more than a year, and we were struggling with the cost of excavation and replacement. King Rooter provided a solution, sleeving the line, at a fraction of the cost. Not only that, but Mario, Kevin, and Robert gained my confidence right away with their knowledge and professionalism. I was nervous about the tight window we were able to …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.
Newest review in our sample: Jan 2026.
Across platforms
Google rating 4.9 but 28 of 100 analyzed reviews are 1-star — Yelp 1-stars cite sewage cleanup and upsell scams.
Should you hire King Rooter & Plumbing?
Hire if
- You need fast same-day or after-hours response
- You need high-quality work that holds up over time
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own King Rooter & Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
King Rooter & Plumbingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Westminster · Evergreen · Littleton · Rollinsville