Killeen Plumbing Company
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Confirmed by reviews
Budget-Friendly
Fair Pricing ✓
None Found ✓
No significant concerns in reviews
Trust Score: 0/100 · Based on 467 reviews
Our Verdict
#1 of 10 in Avon Lake, OH
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Emergency and burst pipe repair
No major caveats
Hire if: You need a plumber who actually shows up when scheduled
Hire if: You need transparent, predictable pricing with no surprise fees
Caution if: You need airtight scheduling and guaranteed arrival times
Caution if: You need rock-bottom prices with zero flexibility on the quote
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 467 Reviews Tell Us
Emergency Response
Emergency response speed: Arrived within 2 hours on a burst pipe during extreme weather conditions and completed diagnosis and repair in under 30 minutes
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
No significant concerns found in reviews ✓
Quality & Professionalism
Professional workmanship and site conduct: Technicians cover shoes, maintain clean work areas, and deliver thorough installations that meet or exceed expectations
Consistent high-quality team and office support: Named technicians (Caleb, Cylis, Patrick, Andrew S, Matt) and office staff (Allice, Stephanie, Lilie, Kim) praised across multiple reviews
Communication
Transparent communication and customer education: Technicians explain work clearly, walk through processes, and patiently answer questions; office staff provide follow-up
Pricing
Fair pricing consistency: Multiple reviewers explicitly praise fair and reasonable pricing with no surprises; estimates match final billing
Customer reviews
Reviews from Google, Yelp & more
We had a great experience with this plumbing company! They came out to fix our garbage disposal, repair a leaking kitchen sink, and take care of a few other small issues around the house. Everything was handled efficiently and professionally. Caleb was our technician, and he was absolutely wonderful. He explained everything clearly, walked us through what needed to be done, and patiently answered all of our questions. It’s such a relief to work with someone who is knowledgeable, honest, and takes the time to make sure you understand the process. The work was completed thoroughly, and everything is running perfectly now. We truly appreciate the excellent service and will definitely be using them again in the future. Highly recommend!
I had a great experience using Killeen plumbing. Cylis was wonderful. He called ahead, was prompt with a fair estimate and arrived on time to do the work as planned. He answered all my questions politely, put covers on his shoes when he came in the house and kept the work areas clean. The jobs were done very well and I am happy my neighbor recommended them. I will definitely call them again when I need any plumbing work done. I had new faucets put in in the basement and bathroom that also needed new pipes and shutoff valves.
Regarding our recent plumbing installation of a Backflow device, we are glad to report that we are extremely happy working with everyone at Killen Plumbing Company, especially with Patrick, Allice, Stephanie, Lilie and Kim. As you know, this is our first time doing business with your company. So, on behalf of all of us here at the Edgecliff Apartments, (V-Brothers’ Properties LLC), I want to express our thanks to everyone at Killeen Plumbing Company, starting with receiving our initial quote from Patrick to a follow-up from your office representatives to your site technicians. You have all of you not only met but you have exceeded our expectations. We are extremely happy with your prompt response, efficiency, knowledge, professionalism and cleanliness for all work we have requested. Anytime we need help in the future, we now know who to call. Also, if you ever need any recommendation, we would be glad to provide for anyone who asks
HIGHLY recommend Killeen! If you are looking for a honest, hardworking and fair priced team to use definitely go with Killeen! The team we had was Andrew S and Matt. They kept us informed along the way because the work they did was a pretty large job and they were AWESOME! I can’t say enough good things about these guys and the ladies in the office as well! Thank you for helping our family during this stressful time and making it easier! We appreciate you guys!
We had our furnace go out and a pipe burst in our leased building. Killeen Plumbing was recommended by a friend and now I'm happy to say I finally have a reliable plumber! They were there within 2 hours on the coldest day we have had. Diagnosed the problem spot and had it repaired in less than 30 minutes. Very reasonably priced and the guys were really nice. Thank you again for the great customer service.
Business details
Service area
Based in Avon Lake. Serves 13 nearby cities within 20 miles:
Killeen Plumbing Company