Kiddco Plumbing Inc.
Plumber · Sterling, VA
Our verdict
Excels at emergency response and craftsmanship but one catastrophic job involving a $6,000 mistake raises serious red flags about quality control and accountability.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Fast emergency response: 4 of 5 reviews mention rapid arrival or priority scheduling, including same-day service on holiday weekends.
3 cited reviews
“He explained everything as he went, worked efficiently and quickly.”
“Corey arrived within about an hour on a holiday weekend.”
“Managed to get to property promptly, fixed water line beautifully.”
Strong communication and professionalism: 3 reviews specifically praise clear explanations, courtesy, and efficient work practices.
3 cited reviews
“He explained everything as he went, worked efficiently and quickly.”
“Corey arrived within about an hour on a holiday weekend.”
“Kiddco's pricing is fair and reasonable, with no surprises.”
Quality workmanship on complex jobs: Reviewers highlight success with major issues (broken water main, rusted drain) and attention to detail like protective measures and bonus work.
2 cited reviews
“Managed to get to property promptly, fixed water line beautifully.”
“He explained everything as he went, worked efficiently and quickly.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
One catastrophic job with $6,000 overcharge due to negligent cable deployment, poor planning, and billing of non-work activities. With only 5 reviews analyzed, this represents 20% severe failure rate.
Cited in 1 of the 5 reviews we analyzed.
Red flag
Unsafe practices documented: Used customer's deck support beam as leverage for cable extraction, creating risk of property damage.
Cited in 1 of the 5 reviews we analyzed.
Red flag
Score variance of 37 points between dimension ratings indicates highly inconsistent service quality, confirmed by stark contrast between 4 five-star reviews and 1 one-star review.
“He explained everything as he went, worked efficiently and quickly.”
Cited in 2 of the 5 reviews we analyzed.
Major quality control failure: One review documents a simple drain job that escalated to $6,000 charge after junior plumber mishandled cable deployment, stuck it 240ft down drain, and team charged for hours spent fixing their own mistake.
Cited in 1 of the 5 reviews we analyzed.
Lack of preparedness: Same incident shows company lacked basic knowledge (Fairfax County sewage map) that homeowner had to provide, suggesting inadequate job planning.
Cited in 1 of the 5 reviews we analyzed.
Accountability gaps: Company blamed customer's collapsed pipe despite drain now working fine after cable removal, and charged for unrelated activities (Lowes trip, engine check).
Cited in 1 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 2 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Unprofessional, unprepared, overpriced, and no accountability. I'm attaching our invoice: a simple clogged drain estimated to take 3 hours to fix took 4 days and resulted in a $6,000 invoice because their junior plumber shoved 240ft of cables down our drain and got it stuck, due to its sheer weight and friction, despite of the fact we had access points every 100ft and they never should've used that much cable to …”
Positive
“Brad did an amazing job! I highly recommend. He explained everything as he went. He was considerate of the time/cost it took to complete the job and therefore worked efficiently and quickly. I had a water leaking from my bathtub drain and they came out, found the problem and fixed everything in the same day. He had to drill out the 1960s, rusted drain and got it done!! I think he did an amazing job and quick!”
“I had been dealing with a plumbing issue in my condo with my management company for over 10 days. Finally, on a holiday weekend, it reached a crisis point. I contacted my management company and they finally acted on a sunday to have a plumber come look at this situation Luckily they contacted Kiddco who is very familiar with this neighborhood. Corey called me and arrived within about an hour. When he arrived.I …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 53 reviews so far. Treat this as a first read.
Newest review in our sample: Dec 2025.
Should you hire Kiddco Plumbing Inc.?
Best for
- Emergency and same-day calls
- Emergency and burst pipe repair
Hire if
- You need fast same-day or after-hours response
- You need a plumber who actually shows up when scheduled
Think twice if
- You need predictable, consistent service across every visit
- You need rock-bottom prices with zero flexibility on the quote
- You need warranty-grade work on a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Kiddco Plumbing Inc.?
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Find plumbers near you
Kiddco Plumbing Inc.isn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Reston · Ashburn · Centreville · Catharpin