Kenneth & Sons Water Heaters
Plumber · Bel Air, MD · Open 24 hours per Google listing
You call them directly — we don't sell your info or route the call.
Our verdict
4.8★ across 135 reviews with fast_response=4 and fair_pricing=2 in 5 sampled; plumber arrived before noon on a same-day call and delivered an 8-year warranty on a water heater replacement with no pricing surprises.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Same-day arrival cited in 2 of 5 sampled reviews; technicians dispatched within hours of morning calls.
1 cited review
“We called in the morning to see if someone could help, and Michael arrived before noon to take a look.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Flat-rate upfront pricing in 2 of 5 sampled reviews; no surprise charges after job completion.
2 cited reviews
“We called in the morning to see if someone could help, and Michael arrived before noon to take a look.”
“He explained everything clearly, gave me a fair price upfront based on the actual work, not by the hour, and got the job done efficiently.”
Weekend availability confirmed in 1 review; technician answered questions on Saturday and kept work area clean after each visit.
1 cited review
“He explained every step of the process and always made sure to answer all of my questions, even on the weekend.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
2 of 5 sampled reviews are 4-star (not 5-star), suggesting occasional minor gaps in the experience, though no specific complaints are cited.
“We called in the morning to see if someone could help, and Michael arrived before noon to take a look.”
Cited in 2 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 2 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“After returning home from vacation, we discovered our hot water heater had stopped working for good. We called in the morning to see if someone could help, and Michael arrived before noon to take a look. He quickly diagnosed that the water heater needed to be replaced and explained everything in a way that was easy to understand. Michael worked efficiently, gave us a clear and fair price, and that’s exactly what we …”
“We have relied on this plumbing company for many years and have always been very happy with their work. The staff members are always friendly, polite, and handle everything in a professional way. Their plumbers make sure to leave the work area neat and clean when the job is done. Most recently, I had a problem with my kitchen faucet. After calling their office, I was quickly scheduled for a service visit the next …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 135 reviews so far. Treat this as a first read.
Newest review in our sample: Jan 2026.
Should you hire Kenneth & Sons Water Heaters?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
Hire if
- You need a plumber who actually shows up when scheduled
- You need fast same-day or after-hours response
Think twice if
- You need warranty-grade work on a complex or high-stakes install
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own Kenneth & Sons Water Heaters?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Kenneth & Sons Water Heatersisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Aberdeen · White Hall · Sparks Glencoe · Peach Bottom