Kenneth & Sons Water Heaters
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Premium / Upsells
Membership programs detected in reviews
1 concern
upselling concerns
Trust Score: 0/100 · Based on 135 reviews
Our Verdict
#4 of 9 in Bel Air, MD
- Emergency and same-day calls
- Budget-conscious homeowners
No major caveats
Hire if: You need a plumber who actually shows up when scheduled
Hire if: You need fast same-day or after-hours response
Caution if: You need warranty-grade work on a complex or high-stakes install
Caution if: You need detailed walkthroughs and written estimates before work starts
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 135 Reviews Tell Us
Emergency Response
Emergency and same-day calls
What To Watch Out For
2 of 5 sampled reviews are 4-star (not 5-star), suggesting occasional minor gaps in the experience, though no specific complaints are cited.
1 review mentions membership programs or upselling
Upselling concerns
Quality & Professionalism
Weekend availability confirmed in 1 review; technician answered questions on Saturday and kept work area clean after each visit.
Pricing
Flat-rate upfront pricing in 2 of 5 sampled reviews; no surprise charges after job completion.
Customer reviews
Reviews from Google, Yelp & more
We have relied on this plumbing company for many years and have always been very happy with their work. The staff members are always friendly, polite, and handle everything in a professional way. Their plumbers make sure to leave the work area neat and clean when the job is done. Most recently, I had a problem with my kitchen faucet. After calling their office, I was quickly scheduled for a service visit the next day. Isaiah came out, fixed the faucet right away, and made sure everything was working perfectly before he left. He is always friendly, knows his stuff, and gets things done efficiently. I would definitely recommend this local plumbing company to anyone looking for reliable service.
I was very happy with the plumbing service I received. I had a laundry tub that wasn’t draining and had standing water, so I needed the main drain cleaned out and the trap fittings replaced. I also needed the trap and strainer housing swapped out under my kitchen sink. Isaiah, the plumber who helped me, was extremely professional, friendly, and right on time. He explained everything clearly, gave me a fair price upfront based on the actual work, not by the hour, and got the job done efficiently. The whole process was easy, with no mess left behind. I also appreciate their solid warranty policy. I would gladly call them again for any plumbing issues and highly recommend their services to anyone looking for a reliable plumber.
Sebastian and his team did an excellent job for us. We are extremely happy with our new bathroom and kitchen sink installation. From my first call with Sebastian, I felt confident we chose the right plumber. He explained every step of the process and always made sure to answer all of my questions, even on the weekend. Their customer service and professionalism are top-notch. The plumbers who worked in our Bel Air home were very respectful and kept the work area spotless after each visit. They always made sure to address any questions we had. I wouldn’t trust anyone else with our plumbing needs. We’re very grateful for the wonderful work!
We recently found a bubble forming in the ceiling of our family room in Bel Air. Since there’s a bathroom right above, we figured it was probably a leaking drain or busted pipe. We reached out to our insurance, but they only covered the drywall and insulation, not the actual leak. After opening up the ceiling, we decided to call in a plumber for help. i got in touch with Michael at the plumbing company, who was super helpful and knew exactly what to ask about. He scheduled a technician to come out the next morning between 8 and 10. Dillon, the plumber, arrived right at 8am. He checked out the copper pipes and right away spotted the damaged spots. Dillon suggested we look for more problem areas, just in case, so i opened up a few more sections of the ceiling and sure enough, there were other corroded pipes. Dillon was very thorough and kept me updated on the different repair options, including the costs and how long it would take. He worked carefully and finished everything by about 4:30pm, making sure there were no leaks and that the water pressure was just right. He also explained the guarantee and went over the bill, which was very reasonable for all the work done. overall, i’m really happy with the quality plumbing service we received in Bel Air.
After returning home from vacation, we discovered our hot water heater had stopped working for good. We called in the morning to see if someone could help, and Michael arrived before noon to take a look. He quickly diagnosed that the water heater needed to be replaced and explained everything in a way that was easy to understand. Michael worked efficiently, gave us a clear and fair price, and that’s exactly what we paid—no surprises. The new hot water heater also came with a great 8-year warranty. The whole process was smooth and stress-free. We highly recommend this plumbing service to anyone needing help with their water heater or other plumbing needs!
Business details
Service area
Based in Bel Air. Serves 3 nearby cities within 20 miles:
Kenneth & Sons Water Heaters