Kenneth Black Plumbing
Plumber · Woodstock, GA · Open 24 hours per Google listing
Our verdict
4.8★ from 174 reviews with 96% positive sentiment; BBB A+ accredited; fair_pricing cited 11 times and weekend_or_emergency 12 times — Kenneth Black responds evenings and weekends, sometimes waiving the visit fee.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
weekend_or_emergency theme cited 12 of 100 analyzed reviews; owner personally called back 10 minutes after an 8 PM Friday message and arrived at 11:30 PM — waiving the visit fee
1 cited review
“I gave his office a call around 8PM and left a message... However, 10 minutes later, Kenneth called me… said he could be at my home around 11:30PM. I was surprised he'd come that late; especially because he said I wasn't going to be billed for his visit.”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
fair_pricing cited in 11 reviews; water-heater quote came in at half the price of a named competitor on the same job
2 cited reviews
“after a shockingly expensive job done by a company (which shall go nameless), I called them for a quote on another job... coming in at ONE HALF THE PRICE!!!! Plus, ARNOLD AND ALEX were terrific.”
“First time was about a 100 foot water main replacement. You couldn't even tell they were there. Yard was left in perfect condition. Second time was a water heater fair price and fast service.”
Cited in 3 of the 100 reviews we analyzed — 1 cited review not excerpted here.
workmanship cited 15 times; 100-foot water-main replacement left yard in perfect condition, and water-heater jobs completed same day with permits handled
2 cited reviews
“First time was about a 100 foot water main replacement. You couldn't even tell they were there. Yard was left in perfect condition. Second time was a water heater fair price and fast service.”
“Small local business with 40 years of experience, skilled contractors, quality workmanship, and very fair straightforward pricing. Diego and Braden replaced my old water heater and main pressure relief valve. Great communication and super helpful.”
Cited in 3 of the 100 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Text-only communication policy reported by 1-star reviewer as rude and unprofessional — may not suit customers who expect phone contact
Cited in 1 of the 100 reviews we analyzed.
1 review flags $350 quote for a 30-minute job as excessive, and text-only communication criticized as unprofessional by the same customer
Cited in 1 of the 100 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Had a weird sitution with these people. Called about a specific problem I had and spoke to a few people. After a couple of days the guys show up about the job. I had told the people in the office at least 4 times what specifically my problem was. The two gentlemen came into the house and i showed them the exact spot where the problem was. They immediatly separated and started running around my house opening doors to …”
“I recently used this business and was less than satisfied. While I appreciate them arriving in a very timely manner on a Sunday Morning, I found neither person to be very friendly and I ended up calling a different company as they really didn’t do much digging to find the course of my toilet leak. I did have them use the camera to check for a blockage but past that, they only offered to install a new toilet and I …”
Positive
“I had an emergency plumbing issue where I had to turn off the water to the house. I remembered Kenneth Black plumbing from reading on "Nextdoor". I gave them a call and explained my issue. A few hours later, Ramon and Alejandro were at my house. They were Super! The cost was very reasonable. Kenneth Black Plumbing is 2nd to None.”
“I had to call Kenneth Black Plumbing today and I was so thrilled with the amazing service they provided, at a VERY reasonable price I’d like to add. Not only did they do a superb job for me, but the two gentlemen, Erick and Jonathan, that came out to do the work, were the MOST polite and well mannered young men I’ve seen in quite a while! If I ever need any of their services they will be the only company I’d call!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Mar 2026.
Across platforms
Should you hire Kenneth Black Plumbing?
Best for
- Emergency and same-day calls
- Water heater install/repair
- Emergency and burst pipe repair
Hire if
- You need a plumber who actually shows up when scheduled
- You need high-quality work that holds up over time
Think twice if
- You need detailed walkthroughs and written estimates before work starts
- You need rock-bottom prices with zero flexibility on the quote
Advice derived from the review analysis above — how we decide.
Own Kenneth Black Plumbing?
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Find plumbers near you
Kenneth Black Plumbingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Acworth · Cartersville · Clarkdale