Ken & Carrie's Plumbing and Remodel
Plumber · Merritt Island, FL
Our verdict
Consistently excellent technicians who show up promptly, explain work clearly, and leave no mess—all five reviews are perfect 5-star ratings with specific praise for politeness and professionalism.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #10 of 15 plumbers we've reviewed in Orlando, FL · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
All 5 reviews praise technician professionalism, courtesy, and personability by name (Joe/Joey, Kyle)
2 cited reviews
“Joey did outstanding job, courteous, professional, terrific quality work.”
“Joe came to show what was happening at different stages, appreciated that.”
Cited in 5 of the 5 reviews we analyzed — 3 cited reviews not excerpted here.
Communication throughout job: 3 reviews explicitly mention transparency—office staff answering questions, technicians showing work at stages, and helping with parts ordering
2 cited reviews
“Joey did outstanding job, courteous, professional, terrific quality work.”
“Joe came to show what was happening at different stages, appreciated that.”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Cleanup and attention to detail noted in 3 reviews; one specifically mentions technician returned same day to install after parts were ordered
1 cited review
“Joey did outstanding job, courteous, professional, terrific quality work.”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Fair and competitive pricing confirmed in 1 review; dimension score of 85 on pricing_fairness suggests no systematic overcharging
1 cited review
“Joey did outstanding job, courteous, professional, terrific quality work.”
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“⭐⭐⭐⭐⭐ Highly Recommend Ken and Carrie's Beach Plumbing! I’ve used Ken and Carrie's Beach Plumbing multiple times now, and they continue to impress me every single time. Joey did an outstanding job on our most recent project — he was courteous, professional, and delivered terrific quality work with excellent attention to detail. Karolin in the office is fantastic as well — always responsive, friendly, and a pleasure …”
“Joe & his partner were very nice and polite, loved our dog, and were very personable. They did a great job replacing our washer outlet box. They cleaned up after themselves. Great job would have them back for any other plumbing.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 202 reviews so far. Treat this as a first read.
Newest review in our sample: May 2026.
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