K.B.I Sewer & Drainage
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Trust Score: 88/100 · Based on 113 reviews
⚠ Analysis based on 5 of 113 total reviews
Our Verdict
#3 of 4 in McHenry, IL
No standout specialties
- You're highly price-sensitive
- You need this for a complex or high-stakes install
Hire if: You need a plumber who actually shows up when scheduled
Hire if: You need transparent, predictable pricing with no surprise fees
Caution if: You want detailed upfront explanations
Caution if: You need airtight scheduling and guaranteed arrival times
Caution if: You need rock-bottom prices with zero flexibility on the quote
How they score across what matters
Based on 0 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 113 Reviews Tell Us
Emergency Response
No reviewers specifically mention emergency response times
What To Watch Out For
Not enough data to identify weaknesses
All 5 sampled reviews are 5-star — not representative of 113 total reviews
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Customer reviews
Recent Google reviews
Keith and his crew were awesome. They replaced a section of sewer line under my basement floor. Right on time. Super polite. Kept me informed the whole time. Oh, and the work is top notch. Definitely recommend these guys.
KBI was super respectful and professional when they came to install our new water heater. We had bought our own water heater and had them install it for us. Keith Jr. was so nice and respectful. He did a great job on the installation and even ran out to get a drip pan that we had requested. The price was very reasonable and way less than I expected. We will be using them for all our plumbing needs in the future!
I had a Sunday afternoon backup of sewage in my basement floor drain. I called and spoke to Keith Jr., who made it by the same day within a couple hours. He talked me through the process and accurately quoted me the cost over the phone. A couple hours later, my sewage line was flowing again. He provided me with some long term solutions and estimates regarding the coming months/years so that I could begin planning for similar issues in the future. He was kind, patient, informative, and diligent considering I needed his services on a Sunday evening. Based on my research, his pricing was very competitive considering the time of the week. Thank you Keith Jr.!
Owner Keith and his team did a wonderful job. Modern equipment , honest, knowledgeable, and great work. I had drainage issue. Came out right away for a free estimate. Access wasn't easy but he showed me using a camera exactly what was going on and offered alternatives. Keith took care of working with the village and identifying all the lines. His pricing was good and fair. The work was done as quickly as possible and was quality work. Cleaned up everything nicely. I will use them again and recommend them to everyone.
We needed a sewer lateral in our basement repaired and Keith from KBI Plumbing came out immediately to give us a free estimate, which was a great deal more reasonable than the previous contractor had quoted. They were right on time the day the work was scheduled to be done. Their crew was very polite and did a fantastic job. They cleaned everything up, it was left spotless! I would HIGHLY RECOMMEND them! They did an excellent job and were very reasonably priced.
Business details
Service area
Based in McHenry. Serves 21 nearby cities within 20 miles:
K.B.I Sewer & Drainage