Kavana's Plumbing and Heating
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Premium / Upsells
Membership programs detected in reviews
1 concern
upselling concerns
Trust Score: 0/100 · Based on 223 reviews
Our Verdict
#3 of 6 in Oak Park, IL
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Drain and sewer work
- Whole-house repiping
- Emergency and burst pipe repair
No major caveats
Hire if: You need a plumber who actually shows up when scheduled
Hire if: You need transparent, predictable pricing with no surprise fees
Caution if: You need guaranteed sub-hour response for true emergencies
Caution if: You need warranty-grade work on a complex or high-stakes install
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 223 Reviews Tell Us
Emergency Response
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
1 review mentions membership programs or upselling
Upselling concerns
Quality & Professionalism
Proven expertise fixing other plumbers' burst-pipe work correctly, indicating high technical workmanship standard
Communication
Exceptional emergency responsiveness: stayed on phone over an hour during radiator burst to guide customer through damage mitigation before arrival
4 of 5 reviews highlight detailed explanations and patient communication, including willingness to spend hours discussing options before committing to service
Customer reviews
Reviews from Google, Yelp & more
Kavana Plumbing is a highly trustworthy plumbing company. I worked with Mr. Henry regarding an issue with sewage overflowing into my unit, and he was extremely informative throughout the entire process. He took the time to carefully listen to my concerns without rushing, allowing me to fully explain the situation. He clearly outlined the available options and explained the necessary steps to help prevent the problem from happening again. I truly appreciate how thoroughly he assessed the situation and focused only on the repairs that were actually needed, without suggesting unnecessary work. He is also very responsive and quick to come out when needed. Overall, it was a very professional and reassuring experience.
Henry was very honest, which is extremely important to me, and something that’s hard to find. He was upfront about everything, explained the issue clearly, and didn’t try to upsell or add unnecessary work. Very affordable and the quality of work was great. I truly appreciate his integrity and would absolutely recommend him.
★★★★★ Highly recommend Kavana (Oak Park)! I had a great experience with Kavana in Oak Park. They came out and fixed a job that had been done by another plumber after a burst pipe—and they did it the right way. The service was excellent: great advice, no rush-job work, and they were super easy to talk to. They took the time to explain even the smallest details and helped me understand what to do to avoid similar issues in the future. Someone you can truly rely on. If you want it done right, give them a call.
Selling my home and was started panicking less than a week before closing due to a blockage in the kitchen sink. Henry spent literally a total of at least an hour over 2 days asking questions to determine if I needed an emergency appointment on a Sat (or one at all) which I was more than happy to pay for. Based on what he thought was the issue and possible fixes, I felt better and was ok with waiting until Monday. I let him know my "main" concern with rodding & it causing an issue somewhere else in the pipes which I experienced some years ago when I had the sink rodded. Henry used the less aggressive measure (I forgot what he said he used but it was a snake) and thankfully it worked like a charm. As a single woman who unfortunately have had my share of "crooks", I definitely recommend him and would call again if he services my new location for the job needed.
Henry is hands down an amazing plumber. When my radiator burst, it was extremely stressful and I was having a hard time finding anyone who could come out quickly. Henry stayed on the phone with me for over an hour and calmly walked me through exactly what to shut off and where to go so I could minimize the damage and protect my home. That alone was above and beyond. He then came out, removed the radiator, and properly capped everything off. He was professional, knowledgeable, efficient, and an absolute gentleman the entire time. If you’re looking for someone dependable who truly cares and takes pride in his work, Henry is your guy. I can’t recommend him highly enough. I would absolutely call Henry again in the future. Thank you, Henry, for all your help!
Business details
Service area
Based in Oak Park. Serves 30 nearby cities within 20 miles:
Kavana's Plumbing and Heating